Programs


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1.29.2020 - Learning does not end in the classroom: Workbooks for self-directed learning about equity, diversity and inclusion
County: While classroom training has an important place in library staff education, learning is extended and reinforced when staff have the opportunity to work through difficult topics outside of the classroom. In order to support staff learning about issues . . .
1.30.2020 - Onboarding Essentials: From Interview to Integration
County: Effective onboarding is related to many important outcomes for an organization including higher job satisfaction, organizational commitment, lower turnover, higher performance, reduced stress, and on-the-job effectiveness. Unfortunately, onboarding . . .
1.30.2020 - Construction and Facilities Network Meeting
County: Cuyahoga Please join your colleagues for a round table discussion about the latest issues affecting construction and facilities in libraries. Please send agenda items to Shawna Keringer
2.4.2020 - 2020 Census and Libraries: Key Details and Strategies
County: The Census is an important measure of the U.S. population that impacts every segment of American life.  Accurate Census counts help fund Federal programs and help states and cities/towns maximize resources and programs.  The 2020 Census is . . .
2.5.2020 - What the Heck Happened? 2019 Employment Law Update: Part II
County: Join Scott Warrick as he reviews the most recent and most important employment law changes and updates.  Scott will not only inform you of these important changes, but he will use his over three decades of Employment Law/Human Resource . . .
2.6.2020 - Teen Summer Reading Program: Imagine Your Story
County: Stark "Imagine Your Story” is the theme for this year’s summer reading program.  Come join your teen library colleagues for a program focused on summer reading.  There will be something for everyone whether you choose this theme . . .
2.11.2020 - The Road to Copyright Clarity
County: A Collaboration between the Northeast Ohio Regional Library System and the Media Education Lab . . .
2.13.2020 - New Supervisors' Academy
County: Summit The NEO-RLS New Supervisors' Academy is back by popular demand. . . .
2.19.2020 - Gadgets and Gizmos: Exploring Technology for Youth
County: Want to engage children with the latest technology but don’t know where to begin? Interested in using technology in your programming but you’re on a tight budget?   Join us for the third annual Gadgets and Gizmos webinar. This . . .
2.19.2020 - Creating and Maintaining a Summer Reading Database
County: In this workshop, library staff will get a peek at the Kent Free Library's Summer Reading Database, used for the first time in 2019.  Completely customizable to your needs, a summer reading database can help your library streamline registration . . .
2.20.2020 - Why SMART Goals
County: Summit Goals provide us with a sense of direction and motivate us to complete the task at hand. SMART Goals, by their definition, are specific, measurable, achievable, realistic, and timely and are a useful tool for a staff members’ performance . . .
2.21.2020 - AOS Training and Fiscal Officer Network
County: Summit Morning Session: . . .
2.25.2020 - EBSCO Do-It-Yourself Interfaces (Hobbies and Crafts, Home Improvement, and Small Business)
County: EBSCO Do-It-Yourself Interfaces provide full-text access for many DIY, hobbyist, home improvement and business magazines, along with reference books and video content. In this session, we will explore the Hobbies and Crafts Reference Center, Home . . .
3.3.2020 - The Return of Book Look
County: Summit A book SALEabration and publisher update session.  Book displays will open at 9:30 and the professional development session will begin at 10:00 and include lunch.  You are invited to come and see an extensive variety of newly published . . .
3.4.2020 - If It's Broke, Fix It: Handling Leftover Challenges Effectively
County: If It’s Broke Fix It: Handling Leftover Challenges Effectively . . .
3.5.2020 - Enhancing Community Partnerships and Grant Writing
County: More and more libraries are developing relationships with community partners outside the walls of the library. Libraries are often also writing grants to help enhance the services they can provide. Now consider combining these two efforts; getting a . . .
3.10.2020 - The Basics of Project Management
County: Project management is one of the most critical components of a successful business. It affects our goals, our performance and our ability to be and do who and what we say we are as an organization. . . .
3.11.2020 - Encore Entrepreneurship
County: Encore entrepreneurship greatly contributes to the economy. Known to many as the “second act,” this type of business venture is on the rise. As a community focal point, libraries are in a significant position to become . . .
3.12.2020 - A Day for Catalogers
County: Join your colleagues for A Day for Catalogers where we will delve into Subject Analysis for Copy Catalogers and Harm Reduction in Library Classification. . . .
3.19.2020 - Leadership Academy
County: Summit NEO-RLS Introduces the 2020 Leadership Academy . . .
3.20.2020 - Human Resources Network Meeting
County: Summit Join your peers for a lively discussion of the latest issues facing human resources. . . .
3.24.2020 - A Day for Public Service
County: Mahoning Join your colleagues in public service for a morning learning about how to Ditch the Drama:  Strategies for Peak Performance: More Peace, Less Drama. . . .
3.25.2020 - Leveraging Libraries as a Resource for Immigrant and Refugee Neighbors
County: Learning Objectives: . . .
3.26.2020 - Next Level LEGOS
County: Summit Most libraries have LEGOS and we are all searching for fresh ideas to present with what we already have. These programs are engineering and/or robotic programs that anyone can do.  Come to this workshop to learn how to run this in your library . . .
3.31.2020 - Budgeting Part 1: The Rules
County: Learning Objectives: . . .
4.3.2020 - Book Discussion Network
County: Summit Here is your opportunity to talk book discussion.  Here from your peers on what works what doesn't.  Bring your challenges and share books for book discussion.  
4.7.2020 - Northeast Ohio Teen Network Workshop
County: Medina Northeast Ohio Teen Network Workshop . . .
4.8.2020 - Effective Workplace Communication for New Supervisors
County: Experts suggest that we are communicating in one way or another more than 90% of the time we are awake! Communication can be positive or negative, verbal, non-verbal or in writing.  Communicating effectively is a learned skill that requires . . .
4.15.2020 - From Peer to Leader
County: Congratulations you've been promoted in your library!  What an exciting time - until you realize that you are now in charge of your peers.  Navigating the potentially rocky terrain of becoming a supervisor to your former peers can be . . .
4.21.2020 - Budgeting Part 2: The Process
County: Learning Objectives:  . . .
4.22.2020 - RA Rethink: Merchandising and Upselling Edition
County: If someone told you there’s a practical and easy way to increase circulation, patron visits, program attendance and the job satisfaction of your staff, would you do it? Of course you would. Librarian Becky Spratford has developed a method you . . .
4.23.2020 - Customer Service Experience Boot Camp
County: Stark “Walt Disney is known as the ‘Father of the Customer Experience’ because he had the vision to create Disneyland as the ‘Happiest Place on Earth’.” . . .
4.27.2020 - Collection Management and Development Network Meeting
County: Geauga In the morning you will hear from Anne Kennedy from the State Library of Ohio.  She will discuss collection management and the Ohio Digital Library.    Bring your challenges and successes to share.   Please send any round . . .
4.28.2020 - Project Management 101
County: Summit Have you ever been given a project and been told “Go!”. Or had an idea for a project and wasn’t sure how to go about proposing and planning it? This course will cover tips, tools, and techniques to help library staff, that are new . . .
4.29.2020 - Relationship Management: How to foster staff relations without electronics or email
County: The goal of this workshop is to help current managers and supervisors build better relationships with staff members to improve everyday interactions at your library. Topics that will be covered include different management and communication styles, . . .
5.6.2020 - Beyond an Apple a Day: Providing Consumer Health Information at Your Library
County: Summit his hands-on class will cover the health information seeking behavior of consumers and the role of the librarian in the provision of health information for the public. Come learn about the evolution of consumer health, health literacy and the . . .
5.12.2020 - Library Technology Planning for Today and Tomorrow: Part 1
County: . . .
5.13.2020 - Self Care Is Not Selfish: Preventing Burnout
County: Do you find yourself always being busy at work? Working past your regular hours? Thinking about work night and day? Not taking your vacation time? Starting to dread going to work, getting sick a lot, or feeling overworked and exhausted? You are not . . .
5.14.2020 - A Day for Public Service
County: Wayne Join your colleagues in public service for a morning learning about how to Ditch the Drama:  Strategies for Peak Performance: More Peace, Less Drama. . . .
5.15.2020 - Branch Managers Network Meeting
County: Wayne Here is an opportunity to share your challenges and successes with other branch managers within the region.  
 

 Light refreshments will be provided.

 

5.27.2020 - Good Leaders, Bad Decisions
County: Good decisions do not happen by chance. They are the result of a step-by-step decision-making process that includes understanding the effect of emotional and situational influences. This interactive one-hour webinar will help participants assess . . .
6.3.2020 - Customer Service on the Telephone and by Email
County: Communicating with a customer on the phone or via email can sometimes be a difficult task. Without seeing an individual’s body language, messages can lose clarity and meanings can be easily misinterpreted. When clarity and understanding are . . .
6.9.2020 - Library Technology Planning for Today and Tomorrow: Part 2
County: . . .
6.17.2020 - The Silver Tsunami and Your Library-Learn to Surf or Be Swept Away!
County: The news is everywhere about the aging of America and our changing population.  Aging affects the individual, the family, and the community. What does this mean for you and your library?  Come hear the latest research and learn about trends . . .
6.23.2020 - De-escalation in the Library
County: Summit In this workshop you will learn: . . .
6.24.2020 - Mental Health Issues and Your Library: An Introduction
County: This webinar will introduce the topic of mental health as it pertains to a library setting. Among other topics, attendees will learn to recognize the signs of mental illness, to differentiate among common types of disorders, and how to . . .
7.7.2020 - Professional Internal Customer Service
County: The elements of professionalism are important to internal customer service, which includes providing services to others within your organization, and treating them as you would treat external customers. Showing professionalism in the workplace . . .
7.14.2020 - De-escalation and Productive Conversations: Working with Individuals Experiencing Mental Health Challenges in a Library Setting
County: This session delves more deeply into strategies to work productively with individuals experiencing mental health challenges. What are good policies to have in place? How to de-escalate (talk down) someone in a crisis? What should we never do when . . .
7.15.2020 - Delegating Made Easy
County: You know you should. You wish you could. But delegation has never been your strong suit. Take heart! This is definitely an area you can improve in – it just takes knowing yourself, knowing your employees, and knowing how to put that knowledge . . .
8.4.2020 - A Day for Public Service
County: Cuyahoga Join your colleagues in public service for a morning learning about how to Ditch the Drama:  Strategies for Peak Performance: More Peace, Less Drama. . . .
8.11.2020 - Compassionate Collaborations: Innovative Library Programs and Partnerships Around Mental Health
County: Learn what libraries big and small around the country are doing to meet the needs of those who fall through the cracks of our mental health systems. Attendees will learn best practices in partnerships by hearing about existing partnerships. Learn how . . .
8.12.2020 - Managing a Professional Customer Service Team
County: Managing a team of even the most talented customer service professionals can be difficult. The secret ingredient to professional customer service in any organization is the people who work in it. Every organization has good days and bad days and the . . .
9.9.2020 - The Quiet Approach for Serving Customers
County: Summit Customer service is not an easy job for anyone. It’s hard work to just stay on top of the ever-changing products and services the library has to offer, and it takes real skill to talk with people, determine their needs and fulfill their . . .
10.7.2020 - Raising the Bar! Tools for Continuous Improvement with Your Customer Service Team
County: Management thinker Peter Drucker said “what gets measured gets managed”. How do you measure success(es) with your customer service team? And how do you manage your team to build upon those successes to raise the bar to achieve more? . . .
11.5.2020 - A Day for Public Service
County: Lake Join your colleagues in public service for a morning learning about how to Ditch the Drama:  Strategies for Peak Performance: More Peace, Less Drama. . . .