Programs


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7.13.2020 - Virtual Trivia: The Production Side
County: I’ll guide Library staff on how we use OBS (Open Broadcast System) for our Facebook live trivia events. I’ll go over the hardware we use to pull off a professional studio look at a very affordable price & also explain how you could . . .
7.14.2020 - De-escalation and Productive Conversations: Working with Individuals Experiencing Mental Health Challenges in a Library Setting
County: This session delves more deeply into strategies to work productively with individuals experiencing mental health challenges. What are good policies to have in place? How to de-escalate (talk down) someone in a crisis? What should we never do when . . .
7.14.2020 - Adult Services Virtual Networking Meeting
County: We know these uncertain times are a challenge for everyone.  Here is an opportunity to talk with your peers to learn how they are managing this crisis.  This meeting will be held through Zoom which is user friendly to all devices.  You . . .
7.15.2020 - Delegating Made Easy
County: You know you should. You wish you could. But delegation has never been your strong suit. Take heart! This is definitely an area you can improve in – it just takes knowing yourself, knowing your employees, and knowing how to put that knowledge . . .
7.15.2020 - Branch Manager's Meeting
County: We know these uncertain times are a challenge for everyone.  Here is an opportunity to talk with your peers to learn how they are managing this crisis.  This meeting will be held through Zoom which is user friendly to all devices.  You . . .
7.16.2020 - Communication Strategies: Working With the Deaf Community
County: It is increasingly important to make certain we are able to communicate effectively with everyone in our communities.  The Deaf community faces new communication barriers as the presence of face masks at work and in public becomes the new . . .
7.20.2020 - Teen Virtual Networking Meeting
County: We know these uncertain times are a challenge for everyone.  Here is an opportunity to talk with your peers and learn how they are managing this crisis.  This meeting will be held through Zoom which is user friendly to all devices.  . . .
7.22.2020 - Budgeting Part 1: The Rules
County: Learning Objectives: . . .
7.22.2020 - Connecting with Community and Families in Support of Youth
County: Ask yourself, how am I connecting with community partners and families while libraries are closed and social distancing is enforced?  Your answer might be, “I’m not” or “Our connections are very limited.”  In . . .
7.23.2020 - Emotional Intelligence
County: “Research from Harvard Business School demonstrated that EQ counts for twice as much as IQ and Technical Skills in determining who will be successful!” . . .
7.23.2020 - Academic Library Directors Virtual Networking Meeting
County: We know these uncertain times are a challenge for everyone.  Here is an opportunity to talk with your peers to learn how they are managing this crisis.  This meeting will be held through Zoom which is user friendly to all devices.  You . . .
7.23.2020 - Youth Services (Children & Teen) Virtual Networking Meeting
County: We know these uncertain times are a challenge for everyone.  Here is an opportunity to talk with your peers to learn how they are managing this crisis.  This meeting will be held through Zoom which is user friendly to all devices.  You . . .
7.31.2020 - Human Resource and Fiscal Officer Virtual Networking Meeting
County: We know these uncertain times are a challenge for everyone.  Here is an opportunity to talk with your peers and learn how they are managing this crisis.  This meeting will be held through Zoom which is user friendly to all devices.  . . .
8.4.2020 - Making the Shift: Increasing Staff Engagement & Reducing Drama
County: Wouldn't it be great to be getting things done quicker and with less drama?  Prior to the session, participants are encouraged to identify a situation which they would . . .
8.4.2020 - Technical Services Virtual Networking Meeting
County: We know these uncertain times are a challenge for everyone.  Here is an opportunity to talk with your peers to learn how they are managing this crisis.  This meeting will be held through Zoom which is user friendly to all devices.  You . . .
8.5.2020 - Course Correction: How to Guide Library Employees Back on Track
County: Some managers think that the best way to correct poor library workplace behavior is to wait until someone does something wrong, and then tell the person in front of a crowd how they failed: in detail and going back several decades. A better approach . . .
8.5.2020 - Directors Virtual Networking Meeting
County: We know these uncertain times are a challenge for everyone.  Here is an opportunity to talk with your peers to learn how they are managing this crisis.  This meeting will be held through Zoom which is user friendly to all devices.  You . . .
8.6.2020 - Instructional Design: Ideas and Techniques That You Can Begin Using Today
County: In this webinar, take a walk with Kimberly Salcewicz through parts of the instructional design process while she shares tips and knowledge on how to design effective instructional material that encourages learner retention and knowledge transfer. She . . .
8.11.2020 - Compassionate Collaborations: Innovative Library Programs and Partnerships Around Mental Health
County: Learn what libraries big and small around the country are doing to meet the needs of those who fall through the cracks of our mental health systems. Attendees will learn best practices in partnerships by hearing about existing partnerships. Learn how . . .
8.11.2020 - Facilities and Admin Networking Meeting
County: We know these uncertain times are a challenge for everyone.  Here is an opportunity to talk with your peers and learn how they are managing this crisis.  This meeting will be held through Zoom which is user friendly to all devices.  . . .
8.11.2020 - Outreach Virtual Networking Meeting
County: We know these uncertain times are a challenge for everyone.  Here is an opportunity to talk with your peers to learn how they are managing this crisis.  This meeting will be held through Zoom which is user friendly to all devices.  You . . .
8.12.2020 - Managing a Professional Customer Service Team
County: Managing a team of even the most talented customer service professionals can be difficult. The secret ingredient to professional customer service in any organization is the people who work in it. Every organization has good days and bad days and the . . .
8.18.2020 - Brand Touchpoints: All the Staff & All the Stuff
County: You probably have a pretty good understanding of what a "brand" is. But what about a "brand touchpoint"? Do you know what that is? And do you realize that you are a brand touchpoint? . . .
8.19.2020 - It's Tea Time: Understanding Gen Z
County: Learn to understand Gen Z; their words, humor, and way of life. This webinar will cover topics such as Gen Z language, social media, and Gen Z as a whole, taught by two teens. . . .
8.20.2020 - Ditch the Drama: Strategies for Peak Performance: More Peace, Less Drama
County: We are living and working in dramatic and demanding times. A lot of focus and energy are dissipated on drama instead of productive, proactive work. This workshop focuses on changing your mindset and behavior in ways that help you find happiness and . . .
8.25.2020 - Budgeting Part 2: The Process
County: Learning Objectives:  . . .
8.26.2020 - Magic, Mischief, or Malevolence? Online Privacy, Internet Security, and You
County: In an age when we can easily access online information, share photos with family and friends, and live a large part of our lives via the Internet, we often don't give a second thought to "how" all that works. As Arthur C. Clarke said, . . .
9.1.2020 - Recognizing and reacting to Mental Health Challenges in Adolescents and Young Adults
County: How can we help our teens and tweens when they are struggling?  Come to this webinar to find out what we should be aware of and what we can do. . . .
9.3.2020 - Virtual 2020 Emerging Technology Symposium: We Built It - Why Don't they Come?
County: Summit Register below for all of the Symposium events including the Keynote presentation, "Don't Panic! WE are going to MAKE it," multiple live webinars, and virtual poster sessions - all scheduled throughout the month of . . .
9.3.2020 - 2020 Virtual Emerging Technology Symposium:
Keynote: Don't Panic! WE are going to MAKE it
County: Keynote:  Don't Panic! WE are going to MAKE it . . .
9.9.2020 - The Quiet Approach for Serving Customers
County: Customer service is not an easy job for anyone. It’s hard work to just stay on top of the ever-changing products and services the library has to offer, and it takes real skill to talk with people, determine their needs and fulfill their . . .
9.10.2020 - Poster Session: Tech Together: Building Bug Robots
County: Tech Together is a series of technology programs created for families and designed to engage both adults and children together. This session will focus on the successful creation and implementation of . . .
9.16.2020 - Soft Skills for Strong Management: Cultivating Good Critical Thinking
County: Soft Skills for Strong Management: Cultivating Good Critical Thinking . . .
9.17.2020 - Intentionally Making Space: Programming Towards Inclusion
County: In 2015, the North Carolina State University Libraries cut a ribbon and threw open its doors to a new cool-looking, tool-filled Makerspace. It didn’t take long, however, for staff to notice that the space wasn’t being used by a diverse . . .
9.18.2020 - Poster Session: Making Gone Virtual
County: This poster session will show you how to execute the Maker Mindset Method in creating programs via Zoom for makers of all ages and how to keep everyone engaged. Kits or no kits, desktop access or phone, we will address it all. From successful Family . . .
9.22.2020 - From Consumer to Creator: STEM and Makerspace Initiatives for Growth
County: So you have a makerspace - now what? Attendees will hear about some of the changes and challenges the Fayetteville Free Library Fab Lab has experienced throughout the years. Additionally, we will discuss the ways the Fab Lab has worked to keep up . . .
9.23.2020 - Resilience in Challenging Times
County: Do you know someone who keeps on keeping on, no matter what life throws at them?  How do they continue to thrive, flourish and grow even stronger as they overcome the obstacles they face?  The answer is resilience which is described as . . .
9.24.2020 - Developing a Maker Mindset: No Makerspace Required
County: Is your makerspace garnering the interest you first thought it would? Are you struggling to create programming that stems beyond crafting? Let me guide you through techniques to empower your patrons by encouraging them to develop a Maker Mindset: a . . .
9.25.2020 - Keeping Your MakerSpace Momentum
County: You've created your library's MakerSpace, now how do you build a consistent user-base? And how do you do it when people cannot access that space for a while? We'll share how we built and kept MakerSpace momentum by establishing . . .
9.29.2020 - Your Makerspace Why
County: Let’s examine how to design makerspace programming to engage your patrons. We’ll focus on purposeful making, community voice, and inclusive practices. The presenter will also discuss her MakerCare initiative, a maker . . .
10.7.2020 - Raising the Bar! Tools for Continuous Improvement with Your Customer Service Team
County: Management thinker Peter Drucker said “what gets measured gets managed”. How do you measure success(es) with your customer service team? And how do you manage your team to build upon those successes to raise the bar to achieve more? . . .
10.8.2020 - Project Management 101
County: Summit Have you ever been given a project and been told “Go!”. Or had an idea for a project and wasn’t sure how to go about proposing and planning it? This course will cover tips, tools, and techniques to help library staff, that are new . . .
10.15.2020 - It's a Manager/Supervisor's Job to Motivate Staff
County: Great things happen when people are motivated.  However,  we often think that everyone comes to the job already motivated or they should be as motivated as others around them. Either rarely happens and therefore, it is the . . .
10.21.2020 - How to teach students and patrons to fact-check like a pro
County: Dive deep into the tools and skills needed to verify the authenticity of information, and learn to create engaging fact-checking investigations that inspire students and patrons to investigate viral content. Access to News Literacy Project resources . . .
10.22.2020 - Respecting Authority: An Intro to Subject Analysis for Copy Catalogers
County: Subject cataloging gets a bad rap as fussy and hard to learn. While mastery takes time, there are smaller steps copy catalogers can take to expand their knowledge and improve the use of subject terms in their catalogs. This brief workshop will . . .
11.4.2020 - Leveraging Libraries as a Resource for Immigrant and Refugee Neighbors
County: Learning Objectives: . . .
11.10.2020 - Marketing Automation in Public Libraries
County: Join us to discover how marketing automation can streamline your customer engagement, help strengthen the library brand and build awareness of all the wonderful things your library offers the community.  Hear how libraries around the world are . . .
11.12.2020 - Organizing Chaos: Training for a Library Service Platform Migration
County: When a library system moves to a new service platform, it can feel chaotic and disruptive. The whole staff needs to be trained at the same time, while the implementation team is still actively working on configuration and data migration. How do you . . .
11.18.2020 - Just Right Books-How to use text complexity and reading levels in your readers' advisory for kids
County: Sometimes it may feel like library staff, educators, and parents all speak different languages, even though they may all have the same literacy and educational goals for their community. This webinar is designed for any library staff member who . . .
11.19.2020 - Coping in a New World: How to continue to thrive and cope while providing public service
County: Participants will engage in learning around ways to take care of ourselves and provide quality public service during COVID. . . .
11.20.2020 - 2020 Hottest Tech Toys for the Holidays
County: It’s that time of year again!  It's the time that everyone begins their search to find the best toys for their loved one, friends, or even themselves.  Learn about the new emerging tech products that your patrons may likely want, have . . .