Live Webinars

12.1.2020 - Youth Book Buzz Presented by Penguin Random House
Join Amanda Fensch, Library Sales Manager for Penguin Random House, as she brings you upcoming titles you need to know about! It’ll be a fast and fun 60 minutes, and handouts and the Powerpoint will be provided. . . .
12.1.2020 - Technical Services Virtual Networking Meeting
We know these uncertain times are a challenge for everyone.  Here is an opportunity to talk with your peers to learn how they are managing this crisis.  This meeting will be held through Zoom which is user friendly to all devices.  You . . .
12.1.2020 - Outreach Virtual Networking Meeting
We know these uncertain times are a challenge for everyone.  Here is an opportunity to talk with your peers to learn how they are managing this crisis.  This meeting will be held through Zoom which is user friendly to all devices.  You . . .
12.2.2020 - Directors Virtual Networking Meeting
We know these uncertain times are a challenge for everyone.  Here is an opportunity to talk with your peers to learn how they are managing this crisis.  This meeting will be held through Zoom which is user friendly to all devices.  You . . .
12.3.2020 - Public Relations and Marketing Networking Meeting
We know these uncertain times are a challenge for everyone.  Here is an opportunity to talk with your peers and learn how they are managing this crisis.  This meeting will be held through Zoom which is user friendly to all devices.  . . .
12.4.2020 - Human Resource and Fiscal Officer Virtual Networking Meeting
We know these uncertain times are a challenge for everyone.  Here is an opportunity to talk with your peers and learn how they are managing this crisis.  This meeting will be held through Zoom which is user friendly to all devices.  . . .
12.7.2020 - Teen Virtual Networking Meeting
We know these uncertain times are a challenge for everyone.  Here is an opportunity to talk with your peers and learn how they are managing this crisis.  This meeting will be held through Zoom which is user friendly to all devices.  . . .
12.8.2020 - How To Be An Effective Anti-Racist
When engaging in conversations around race and racism in our society, a common point that is made is “I don’t see color” or “I treat everyone the same.”  However, we know that “not seeing color” means . . .
12.9.2020 - Adult Book Buzz Presented by Penguin Random House
Join Amanda Fensch, Library Sales Manager for Penguin Random House, as she brings you upcoming titles you need to know about! It’ll be a fast and fun 60 minutes, and handouts and the Powerpoint will be provided. . . .
12.10.2020 - Back Porch Tips: Encourage Literacy, Learning, and Laughter with Library Videos for Young Children
Delivering programs remotely during the pandemic has presented unique challenges and opportunities. This webinar will offer some tips to maximize the video format. Learn about editing software, program extenders like downloadable PDFs, and how to . . .
1.6.2021 - What the Heck Happened? 2020 Employment Law Update: Part I
Join Scott Warrick as he reviews the most recent and most important employment law changes and updates.  Scott will not only inform you of these important changes, but he will use his over three decades of Employment Law/Human Resource . . .
1.7.2021 - Instructional Design: Ideas and Techniques you can begin using today - Part 2
In part 2, we will continue the walk with Kimberly Salcewicz through parts of the instructional design process. She will focus on Task Analysis which is when an instructional designer takes a detailed look at the instructional project’s . . .
1.12.2021 - Book Matchmaker: Personalized, Impersonal Service: Making RA Work In A Digital World
In a world of personalized services delivered via impersonal applications, where can we find librarians? Join the panel as they discuss Book Matchmaker, an online readers' advisory (RA) tool that merges a Buzzfeed-style quiz with a Stitch Fix-esque . . .
1.14.2021 - Children's Summer Reading Program
The 2020 Summer Reading Program was like no other.  We don’t know exactly what 2021 will bring, however, we have some ideas to share to hopefully make it easier for you and your library.  Join us for a two-part summer reading, online . . .
1.20.2021 - Getting the Word In: Advocating for Technical Services in a Public Service Profession
Technical Services (TS) can seem mysterious and esoteric from the outside, and this becomes a real liability when we need the outsiders to understand why our work is vital – especially in these times when funding is tighter and everything is . . .
1.21.2021 - Let’s Get Digital: E-Health Devices and How They Can Help Track and Motivate
E-Health devices and services have become more important than ever in tracking and taking charge of our health and wellness in 2020 and 2021. Even before the pandemic, e-Health devices were one of the most popular technology trends that library . . .
1.21.2021 - Children's Summer Reading Part II: Networking
This is Part II of the Summer Reading Program.  This two-hours will be dedicated to networking and brain storming around Summer Reading.  We hope you will join us.  We will be utilizing a new meeting portal called Remo.  Come . . .
1.25.2021 - Staff Development Week
Registration is now open for individuals for Staff Development Week.  Feel free to attend as an individual if your library has not already registered to attend.  The following libraries have already signed up for Staff Development . . .
1.25.2021 - Youth Services (Children & Teen) Virtual Networking Meeting
We know these uncertain times are a challenge for everyone.  Here is an opportunity to talk with your peers to learn how they are managing this crisis.  This meeting will be held through Zoom which is user friendly for all devices.  . . .
1.26.2021 - Adult Services Virtual Networking Meeting
We know these uncertain times are a challenge for everyone.  Here is an opportunity to talk with your peers to learn how they are managing this crisis.  This meeting will be held through Zoom which is user friendly for all devices.  . . .
1.27.2021 - Management Networking Meeting
We know these uncertain times are a challenge for everyone.  Here is an opportunity to talk with your peers to learn how they are managing this crisis.  This meeting will be held through Zoom which is user friendly for all devices.  . . .
1.28.2021 - Facilities and Admin Networking Meeting
We know these uncertain times are a challenge for everyone.  Here is an opportunity to talk with your peers and learn how they are managing this crisis.  This meeting will be held through Zoom which is user friendly for all devices.  . . .
1.28.2021 - IT Network Meeting
We know these uncertain times are a challenge for everyone.  Here is an opportunity to talk with your peers and learn how they are managing this crisis.  This meeting will be held through Zoom which is user friendly for all devices.  . . .
1.28.2021 - Technical Services Virtual Networking Meeting
We know these uncertain times are a challenge for everyone.  Here is an opportunity to talk with your peers to learn how they are managing this crisis.  This meeting will be held through Zoom which is user friendly for all devices.  . . .
2.3.2021 - Preparing for the Next Wave of Pandemic - Fatigued Customers event
New research suggests that pandemic fatigue - the mental exhaustion caused by being in a state of heightened awareness and alertness due to COVID-19 coupled with uncertainty about how the pandemic will develop - is real, and it is already causing an . . .
2.9.2021 - How to Help Employees Manage Stress During COVID-19
To say that Covid-19 has rocked the U.S. economy is an understatement. Every day, we read headlines about how quickly the coronavirus is spreading, the rising death toll, and how more and more employees are losing their jobs.  For businesses . . .
2.10.2021 - What the Heck Happened? 2020 Employment Law Update: Part II
Join Scott Warrick as he reviews the most recent and most important employment law changes and updates.  Scott will not only inform you of these important changes, but he will use his over three decades of Employment Law/Human Resource . . .
2.11.2021 - Teen Summer Reading Program
The 2020 Summer Reading Program was like no other.  We don’t know exactly what 2021 will bring, however, we have some ideas to share to hopefully make it easier for you and your library.  This online workshop will start with four . . .
2.16.2021 - Reference is Reference! Providing Quality Service via Chat, in Email, by Phone, and Beyond
For some, the phrase "virtual reference service" implies something less than "actual" reference service. Nothing could be further from the truth! During the current COVID-19 pandemic, many libraries that have not done much . . .
2.17.2021 - Gadgets and Gizmos: Exploring Technology for Youth
Want to engage children with the latest technology but don’t know where to begin? Interested in using technology in your programming but you’re on a tight budget?   Join us for the sixth annual Gadgets and Gizmos webinar. This . . .
2.18.2021 - Mental Health First Aid: A Virtual Training and Certification Course
Mental Health First Aid is a training course designed to give members of the public key skills to help someone who is developing a mental health problem or experiencing a mental health crisis. Just as CPR training helps a layperson without medical . . .
2.23.2021 - Sort It Out! : Using In-House Classification Systems to Maximize Comics and Graphic Novels
Do you struggle to keep your comics collection organized? Comics, graphic novels, and manga that are organized by traditional library classification systems, like Dewey, can become unwieldly and difficult for patrons to find specific items or even . . .
2.24.2021 - Arresting the Time Robbers in Your Life
It’s official – there is simply too much to do to ever get it all done! Funding cuts, fewer staff, higher expectations for programming and services…it all adds up to “not enough time in the day.” . . .
2.25.2021 - Addressing the Challenges of Retaining Institutional Knowledge
Institutional knowledge and library leadership skills are quickly exiting libraries through retirement, job mobility, and routine turnover. How can we best deal with this knowledge loss? Through succession planning, building bench strength, and . . .
3.2.2021 - Professional Writing Online Workshop Series - March 2, 2020 - May 18, 2020
Have you been asked to write basic correspondence, a short article for a newsletter or the newspaper, a grant application or any variety of other things, only to feel that your writing wasn't quite what was needed?  Excellent writing skills are . . .
3.3.2021 - Bystander Intervention in the Library
We have all likely been a bystander, seeing a situation where someone is acting inappropriately with another person, and we didn't know what to do or how to help make a difference. In this session you will be transported to the "bystander . . .
3.10.2021 - Welcoming Transgender Customers
As rights for transgender people continue to be challenged and threatened, Denver Public Library strives to be a welcoming place. Join us to learn how to provide excellent internal and external customer service to individuals at your library. This . . .
3.11.2021 - Early Literacy 101-An Ohio Ready to Read Workshop-Part I
Back by popular demand! This hands-on workshop will help you build a firm foundation in early literacy. Participants will learn how brain development impacts how young children learn and will explore effective, research-based early literacy resources . . .
3.17.2021 - Virtual Outreach: Social Services and Public Health at the Boston Public Library during the COVID-19 Pandemic
Public libraries often are safe spaces for patrons seeking shelter, warmth, information, quiet, and a sense of community. But what happens when a public health pandemic impedes our abilities as librarians to provide outreach and supportive resources . . .
3.25.2021 - The Role of Administration in Succession Planning
This engaging session is designed for Human Resources Executives as well as other senior leaders.  All participants will be provided tips and trained on tools that can be taken back to their library that will immediately address succession . . .
4.1.2021 - LGBTQ+ Reader’s Advisory
Join us for a series of book talks on LGBTQ+ fiction and non-fiction for young adult and middle grade readers. We’ll talk about some classic LGBTQ+ titles as well as the newest offerings and examine resources available to provide your own . . .
4.14.2021 - Gaming & Esports in Libraries
Welcome to "Gaming & Esports in Libraries," a webinar where you'll learn what esports are, ways that games-related programming can strengthen your library, and how to establish them. Even with the challenges we currently face, there are . . .
4.15.2021 - An Empathic Approach to Customer Service Training
This presentation addresses customer service training by growing and nurturing empathy and empowering staff to navigate the gray areas in our policies. Using storytelling and group interaction, we will look at special and challenging situations such . . .
4.21.2021 - Empathetic Marketing: Connecting with Users through Marketing
Empathetic marketing is the latest marketing trend—showing users how you can meet their core emotional needs. When libraries use empathetic marketing to show users how library services and staff can meet their emotional needs, it helps users . . .
4.28.2021 - Building Empathetic Collections: Fostering Empathy and Kindness in your Community
Literature creates a gateway to help library patrons understand concepts of empathy, compassion and kindness. Creating a curated collection of library resources inspires and fosters understanding of others and different perspectives and is the . . .
4.29.2021 - Dealing with Hostile and Potentially Dangerous Library Users
Good manners and a friendly demeanor can handle most library customer issues. But what if being courteous is not enough? Do you, your staff, and your co-workers know what to do if someone is emotionally bullying or physically threatening to staff or . . .
5.4.2021 - Escape Rooms at Your Library
Escape rooms are relentlessly fun and deceptively educational - a perfect library program for all ages! This webinar will cover everything you need to know in order to host an escape room at your library. . . .
5.12.2021 - Outreach and Reference in the Land of Wikimedia
Wikipedia continues to be one of the world’s most popular websites, sharing information on seemingly endless topics. We know that it’s much easier to reach patrons where they and that this virtual outreach has recently become even more . . .
5.19.2021 - Assertiveness for the Unassertive
Assertiveness – grrrrr! Oh wait, that’s being aggressive! In this webinar, we’ll discuss the differences between being assertive and aggressive, as well as the dangers of being passive. Moving through today’s world, no matter . . .
6.2.2021 - Voices of the Community: Asking and Listening at the Library
In polarizing times, building community and trust through communication is vitally important. This session will discuss how public libraries can help break down barriers and further understanding among people through programming and powerful . . .
6.9.2021 - Are You Listening? Improving This Power Skill
Have you ever been guilty of “not listening” (who, me??), even when you are right there in front of the speaker, looking them in the eye? Communication experts say that 42% to 57% of our time communicating is spent listening – or . . .