Passive-aggressive behavior can be maddening. It catches us off guard, causes confusion, resentment, and low morale. What causes it and how can you help prevent it? This webinar will bring together research from multiple fields on how to handle . . .

Join us for the Security and Safety Networking Meeting.  Here is an opportunity to connect with security staff from other libraries around the region; to share ideas, experiences, etc..  We hope you will join us. Please send agenda . . .

Learning Objectives: . . .

Is your library interested in adding non-traditional circulating items to your collection, but not sure how to go about it? Stephanie Joliff, Culture & AV Division Manager at Akron-Summit County Public Library, will discuss ASCPL's successful . . .

Is your library interested in adding non-traditional circulating items to your collection, but not sure how to go about it? Stephanie Joliff, Culture & AV Division Manager at Akron-Summit County Public Library, will discuss ASCPL's successful . . .

Complaints about library collections are increasing, and library staff need to be prepared to encounter users who are upset about library materials. A clear understanding of the foundations of intellectual freedom and how to engage with users who . . .

This webinar is also part of the 2022 New Supervisors' Academy. . . .

Accessibility is having a moment. More than ever, libraries are embracing the reality that if you have users, you have users with disabilities. Making our services, resources, and spaces accessible is everyone’s responsibility, and we all have . . .

The five generations currently represented in the workforce have their own world view and attitude toward work and life. Oftentimes, each generation's unique approach and/or generational stereotypes create friction among individuals and teams. This . . .

We all collect data, but what are we doing with it? What can we do with it? This workshop will walk through a real library dataset to look for insights and create a visual representation that tells a story. We will also walk through setting up an . . .

More than 6 million people in Missouri currently reside in correctional facilities. Without regular access to the internet, many turn to libraries for help with their information and research needs. They send questions by snail mail, and this . . .

Every organization has problems to solve, obstacles to overcome, and a desire to do things better, but how do you harness that energy and bring about change and improvement? Design thinking might be a useful tool for tackling complex challenges. It . . .

Have you noticed the conversation shift towards equity and away from equality? This session will examine why. Participants will explore the concept of equity and begin to understand individual and institutional detours to achieving it. . . .

Charlotte Mecklenburg Library in NC adopted two major digital equity initiatives in 2021: distributing refurbished laptops to 20,000 adults and building a free WiFi network for a neighborhood with low internet connectivity. We will share knowledge . . .

This online workshop is also part of the 2022 New Supervisors' Academy. . . .

Various people, institutions and organizations help shape the way we view the world, sometimes in inaccurate ways. Participants will learn to identify implicit and explicit biases and explore strategies for challenging them in ourselves and others. . . .

Whether you’re a newly minted library staffer responsible for the budget for Summer Reading, a Director concerned with making the most of your budget, or have budgeting responsibilities somewhere in-between, budgeting can be intimidating. Join . . .

Many public libraries, and some school libraries, are transitioning away from using the Dewey Decimal System for a variety of reasons: it is outdated and leaves no room for change; to make libraries more accessible to a wider variety of people; and . . .

We have all been known to tell stories about our experiences working in the public library. Many of those include stories about patrons, sometimes positive ones, but far too often it’s the negative ones that get us the attention we are looking . . .