Northeast Ohio Regional Library System

Programs

7.22.2025 - Confident and Clear: Building Effective Communication in the Library
Effective communication is vital for collaboration, patron service, and a positive workplace environment. In this webinar you will learn communication skills to build confidence , respond intentionally in workplace interactions, and enhance your . . .
7.30.2025 - Supporting Neurodivergent Colleagues and Staff
How can you support neurodivergent colleagues and staff? How can you advocate for your own needs as a neurodivergent person? This presentation will discuss some of the experiences of neurodivergent library workers and barriers to inclusion that exist . . .
8.12.2025 - From Conflict to Collaboration: A Practical Guide for Communicating Through Disagreement
This webinar equips you with essential communication skills to navigate disagreements productively and collaboratively. Learn practical techniques for active listening, clear articulation, and identifying common ground. You'll leave with concrete . . .
9.10.2025 - Lead with Clarity: Intentional Communication for Library Supervisors
Supervisors and leaders set the tone for communication in the workplace. This webinar focuses on strengthening leadership communication through intentional dialogue, supportive feedback, and responsive listening. You will learn how to reduce . . .
9.11.2025 - The Power of Civility: Elevating Standards and Transforming Service
Tired of workplace friction impacting productivity and morale? The solution lies in embracing a revitalized understanding of civility. This isn't about superficial niceties; it's about deeply respecting the diverse perspectives, needs, and identities . . .
10.8.2025 - Doing What Matters: Values in the Library
Our values are the lens through which we interpret the world. They are the principles that guide our thoughts, actions, and behaviors. When we consciously and intentionally leverage our core values in our work, it gives us a sense of confidence, . . .
10.21.2025 - Holding My Own: Lessons Learned as a Neurodivergent Library Leader
Neurodivergent librarians face unique challenges in the workplace, particularly as they climb the leadership ladder. In this honest and straightforward conversation rooted in her real-world experiences, Librarian and Accessibility Consultant Renee . . .
12.10.2025 - The Power of Storytelling and Empathy-Centered Communication
Storytelling and empathetic communication are powerful, often underestimated tools in marketing and outreach. Centering empathy for your patrons' needs and experiences in your communication strategies will enhance the efficacy of your reach and will . . .