Spend a day connecting, collaborating and sharing solutions with your colleagues in Collection Development and Technical Services. This event brings together speakers, panel discussions, and facilitated group conversations focused on the . . .

Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.   Please send agenda items/questions to Yvette Wasko. . . .

Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.   Please send agenda items/questions to Yvette Wasko. . . .

Have questions about Canva? Want to sharpen your design skills? Looking to create polished flyers, social graphics, bookmarks, slides, or signage without starting from scratch? Ready to try video but aren't sure where to start? Join this drop-in . . .

Librarians and library workers enable members of our community to take care of themselves and each other, but research shows that we often end up trying to care for our own well-being alone. The struggles and burnout that many library workers face . . .

Reference all seems personalized because each question from a patron is unique. Many questions can be similar, but not all questions are the same. How do you train yourself to respond to challenging questions and utilize reference skills? Reference . . .

Is your library seriously considering website accessibility but unsure where to begin? As awareness and legal requirements continue to grow, understanding your responsibilities is the essential first step. . . .

Change fatigue is the exhaustion, resistance, and apathy toward fast-paced, complex changes in the workplace. Change will always be present but change fatigue doesn’t have to be! . . .

At North Canton Public Library, customer service is rooted in intentional communication, before a patron ever approaches a desk. This session explores how NCPL has strengthened access and inclusion by making services clearer, more visible, and more . . .

Today’s workplaces bring together multiple generations, each shaped by different experiences, communication preferences, and expectations. These differences can strengthen teams, but they can also lead to misunderstandings, frustration, and . . .

Adapted from the latest work by Dr. David Yeager (10 to 25: The Science of Motivating Young People), this training equips public-facing library staff with practical tools and strategies to cultivate an environment of respect that improves . . .

This webinar will discuss safety and security issues that we are currently dealing with in today's libraries, whether it's unruly patrons, teenagers, threats that we are facing in our communities or mental health. The session will cover . . .