We are excited to welcome you to our second annual Customer Service Conference: Communication and Credibility. In an era where the library serves as a vital sanctuary for information and connection, our success thrives on the trust we build . . .

How do you lead a library when the technological ground is shifting? The 2026 Directors' Retreat: Navigating the AI Horizon-A Leadership Roadmap for Library and Staff Readiness will prepare you for just that.  Artificial intelligence . . .

Teaching students and adults about fake news, digital literacy, and understanding data requires a deeper dive into images. What is the psychology behind images seen every day? Who is manipulating images and with what purpose? What part do Artificial . . .

Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.   Please send agenda items/questions to Yvette Wasko. . . .

Join your peers to exchange ideas, celebrate successes, and discover new solutions to common challenges.   Please send agenda items/questions to Yvette Wasko.

Speaker TBA

Have questions about Canva? Want to sharpen your design skills? Looking to create polished flyers, social graphics, bookmarks, slides, or signage without starting from scratch? Ready to try video but aren't sure where to start? Join this drop-in . . .

Librarians and library workers enable members of our community to take care of themselves and each other, but research shows that we often end up trying to care for our own well-being alone. The struggles and burnout that many library workers face . . .

Reference all seems personalized because each question from a patron is unique. Many questions can be similar, but not all questions are the same. How do you train yourself to respond to challenging questions and utilize reference skills? Reference . . .