In her book Library Services for Immigrants and New Americans, Jennifer Koerber reviewed programs and services provided by more than 20 libraries across the country. In this webinar, she'll share 5 case studies and highlight the best practices they . . .

Libraries maintain collections of cake pans, bicycles, garden tools, musical instruments, equipment... you name it, somebody circulates it. This practical, interactive cataloging workshop will break down the areas of catalog records dedicated to . . .

The NEO-RLS New Supervisor's Academy is back by popular demand. . . .

Join your fellow academic library directors for a lively discussion.  Please send your discussion topic ideas to Irene M.H. Herold. . . .

In Ohio: . . .

Having a difficult conversation with an employee is a manager’s least favorite, yet extremely necessary, part of the job. Addressing performance issues head-on will not only save you and your organization time and energy, it could help a poor . . .

If It’s Broke Fix It: Handling Leftover Challenges Effectively . . .

Have you ever found a tool or service that made you go “AHA!”? Are there little gems that make your life so much easier that you wonder how you lived without them? This  informative webinar is filled with online (and free!) . . .

The Myers Briggs Type Indicator assessment is one of the most popular and well-known personality assessments today, taken by 80% of Fortune 500 companies and 89% of Fortune 100 companies according to the CPP. It allows you to . . .

Working toward equity and inclusion in library services is not just the responsibility of public-facing staff. As catalogers and other metadata professionals, viewing our controlled vocabularies and classification systems with a critical perspective . . .

Whether you regularly teach, train, or speak in front of others, we're always looking for new ways to connect and engage with our audience.  Learn how to apply acting, storytelling, and visual design techniques to help you prepare and . . .

“Mental Health Awareness:  Libraries Create Safe Zones for Customers and Staff” is the theme for the 2019 Critical Conversations Conference.  Speakers will focus on providing library staff with an overview of mental health . . .

Come to this network to share your successes and challenges.  In the past this group has setup field trips to visit other libraries and institutions.  Please send your ideas and topics to Jailynne Cronin from Warren Trumbull County . . .

Experts suggest that we are communicating in one way or another more than 90% of the time we are awake! Communication can be positive or negative, verbal, non-verbal or in writing.  Communicating effectively is a learned skill that requires . . .

Being a new supervisor can be a daunting experience.  The ability to share successes and find answers to your challenges can go a long way toward making the transition a positive one.  Please join us for this self-directed group open to all . . .

There's a lot of science and psychology in the retail merchandising world that can benefit your library. In fact, it can not only invigorate and improve your everyday displays and signage, it can also increase your usage statistics. Trying it doesn't . . .

An ideal complement to the introductory workshop, “Understanding Your Myers-Briggs Personality Type,” this workshop will focus specifically on how you can use your Myers-Briggs personality type to maximize your communication skills and . . .

Are you waiting for a collaborator in order to get your great idea off the ground or to apply for a grant?  Do you have services, collections, skills, etc. that you or your organization could offer to potential collaborators?  How do . . .

This is a day for all public service staff.  We will start with "Providing Great Customer Service" followed by "Verbal De-escalation" and end with a roundtable discussion to help one another. . . .

This highly interactive course will help participants build strong labor-management relationships through effective communication and grievance handling skills.  Participants will get information and hands-on experience in communication, . . .

Join us for an overview of RDA and its use in enrichment vs. original cataloging.   . . .

Do you spend a good part of your job working with graphics, social media or websites? The web is filled with tools vying for your attention, but some of the best lie waiting under the radar. Learn about these online gems, which you can use to . . .

This year we will focus on you the leader.  The first day will be devoted to Facilitative Leadership with topics to include: developer of people, developer of teams, manager of conflict and master of problem solving.   The evening will . . .

In order to successfully lead others, supervisors need to feel empowered, knowledgeable, capable of exciting their team members and inspiring them to do their best work every day. Join Robin S. Wood as she walks you through the basics of Human . . .

The 2019 Emerging Tech Symposium will focus on exposing library staff interested in emerging technologies to a broad array of possibilities.  The day-long format of the Symposium will include two speakers and four breakout sessions as well as a . . .

Library staff are often the first line of response for mental health issues, whether answering questions or dealing with afflicted patrons. In this class, participants will learn how to effectively provide mental health information using the best . . .

“Teamwork” can’t exist unless you have a motivated “TEAM” and are willing to put in “WORK”.  In this presentation, we will discuss how to facilitate a staff development session that demonstrates how . . .

Have you seen bullet journaling on social media? Are you wondering what it's all about? This webinar will teach you about bullet journaling, which is a flexible organization method that can be your planner, to-do list, notebook, calendar, and more - . . .

Brainstorming is an incredibly powerful innovation tool. From solving problems to generating creative, groundbreaking ideas, the act of brainstorming can spark fresh and extraordinary concepts, vision and actions.  However, is there a . . .

Almost everyone has more to do than they can get to in any one day.  When you become a manager/supervisor you generally inherit even more things to do in even less time.  Poor personal time management skills take a toll on us as individuals . . .

Soft Skills for Strong Management: Cultivating Good Critical Thinking . . .