Veteran Americans are special people who have proudly served to protect and defend the United States of America. Their significant contributions and experiences - all the result of skilled military training (tactical, moral/spiritual, . . .
In the past several years, patrons have been paying more and more attention to U.S. civics and politics thanks to the constant news cycles focused on the White House. How do you answer their questions without crossing the line into opinion? This . . .
9.5.2019 - What Would You Do? Diversity and Harassment in the Workplace
This highly interactive workshop will cover employer and employee responsibilities in an increasingly diverse workforce. The group discussion-based training will allow participants to explore diversity and harassment from both personal and . . .
9.6.2019 - How to make Outlook and Calendar work for you! [Featured Archive]
How can Office 365 Outlook and Calendar make your life easier? Join us for a quick over view of the two App's and then follow us into some organization tips and tricks. These are tools that should be working for you! Let us guide you and build on . . .
It's always great when you have an opportunity to network with your peers. The ability to share successes and find answers to your challenges can go a long way when working as a supervisor. Based on input from our membership, . . .
9.10.2019 - Emergency Preparedness Plan Preparation
Description: Developing emergency preparedness plans and training staff to respond accordingly to an emergency is growing in importance. Emergency planning for libraries must grow beyond the protection of the libraries' collection. The . . .
9.11.2019 - You Can Be the Expert-Tech Troubleshooting with Confidence 201
This advanced session will build out your tech troubleshooting tool box by exploring deeper or more subtle problems and discussing higher-level tech concepts that have an impact on users. At the end, you’ll learn how to continually increase . . .
9.13.2019 - Homework Help Centers [Featured Archive]
The author of the new book, Creating & Managing the Full-Service Homework Center (ALA, 2018), will share what you need to know about starting and running an after-school homework program in your library: everything from staffing to . . .
Mark your calendars to attend the NEO-RLS 2019 Annual Membership Meeting & Appreciation Breakfast on Tuesday, September 17, 2019. The Membership Meeting & Appreciation Breakfast are open to library administrators, trustees and . . .
"Have you ever done a library program but things didn’t go as smoothly as you would have liked? Do you ever struggle to maintain control with a group of kids? Have you ever had an issue with behavior in your programs? Then join us for this . . .
9.26.2019 - Reducing Friction - Library User Experience on a Budget, Online and In Your Building
User experience is the study of how users interact with products, spaces, and websites, and it's increasingly being applied to libraries. In this webinar, we'll look at user experience principles and how to evaluate existing buildings and sites, . . .
10.8.2019 - ALICE Training: Active Shooter Response
ALICE (Alert, Lockdown, Inform, Counter, Evacuate) Training instructor-led classes provide preparation and a plan for individuals and organizations on how to more proactively handle the threat of an aggressive intruder or active shooter . . .
Goals provide us with a sense of direction and motivate us to complete the task at hand. SMART Goals, by their definition, are specific, measurable, achievable, realistic, and timely and are a useful tool for a staff members’ performance . . .
10.10.2019 - It's a Manager/Supervisor's Job to Motivate Staff
Great things happen when people are motivated. However, we often think that everyone comes to the job already motivated or they should be as motivated as others around them. Either rarely happens and therefore, it is the . . .
Change has become a part of everyday working life, yet how those changes are managed on a personal basis and how our own personal attitudes to change are intrinsically linked is not always easy to understand. This seminar teaches how to handle . . .
The immortal Kurt Vonnegut said, "The America I love still exists at the front desks of our public libraries." In this webinar, you can discover at least three ways to shift your library from good enough to unexpectedly amazing, and take . . .
This workshop is designed to teach the skills necessary to facilitate group interactions to achieve a successful conversation or discussion of a topic. Facilitation skills training will include the four essential functions of high quality . . .
This foundational workshop serves as a starting point for diversity and inclusion programming. It explores the phenomena of unconscious bias and how professionals can minimize its effects on employee and customer/client relations. Participants . . .