Alzheimer’s dementia already affects more than 5 million Americans and is the 6th leading cause of death in the United States; all predictions are for even more rapid spread as the Baby Boomers age. Libraries in many cases have been slow . . .

This is a day for all public service staff.  We will start with "Providing Great Customer Service" followed by "Verbal De-escalation" and end with a roundtable discussion to help one another. . . .

Want to provide a new service for your patron while also promoting your resources? Consider creating a resume review program for your patrons. This type of program allows your library to build relationships within your community and show how . . .

Library staff are often the first line of response for mental health issues, whether answering questions or dealing with afflicted patrons. In this class, participants will learn how to effectively provide mental health information using the best . . .

Have you seen bullet journaling on social media? Are you wondering what it's all about? This webinar will teach you about bullet journaling, which is a flexible organization method that can be your planner, to-do list, notebook, calendar, and more - . . .