Professional Internal Customer Service 07/07/2020 Facilities and Admin Networking Meeting 07/07/2020 Time Management: Yours and Theirs 07/08/2020 Directors Virtual Networking Meeting 07/08/2020 Navigating through Times of Transition 07/09/2020 Human Resource and Fiscal Officer Virtual Networking Meeting 07/10/2020 De-escalation and Productive Conversations: Working with Individuals Experiencing Mental Health Challenges in a Library Setting 07/14/2020 Delegating Made Easy 07/15/2020 Branch Manager's Meeting 07/15/2020 Communication Strategies: Working With the Deaf Community 07/16/2020 Budgeting Part 1: The Rules 07/22/2020 Connecting with Community and Families in Support of Youth 07/22/2020 Youth Services (Children & Teen) Virtual Networking Meeting 07/23/2020 Academic Library Directors Virtual Networking Meeting 07/23/2020 Making the Shift: Increasing Staff Engagement & Reducing Drama 08/04/2020 Course Correction: How to Guide Library Employees Back on Track 08/05/2020 Instructional Design: Ideas and Techniques That You Can Begin Using Today 08/06/2020 Compassionate Collaborations: Innovative Library Programs and Partnerships Around Mental Health 08/11/2020 Managing a Professional Customer Service Team 08/12/2020 Brand Touchpoints: All the Staff & All the Stuff 08/18/2020 Ditch the Drama: Strategies for Peak Performance: More Peace, Less Drama 08/20/2020 Budgeting Part 2: The Process 08/25/2020 Magic, Mischief, or Malevolence? Online Privacy, Internet Security, and You 08/26/2020
