During this one-day, fast-paced, comprehensive seminar we will focus on the skills and competencies that will enable you to excel as a manager. A special emphasis throughout the day will be placed on how all of this can be accomplished during the current difficult times we live and work in. You will leave the program with the confidence and ability to create a strong, positive, motivated team of competent employees. In addition, you will also leave with a set of tools and resources that will enable you to implement what we cover immediately upon your return to work.

Course Objectives: As a result of participating in this workshop, attendees will be able to:

• Describe the characteristics and behaviors of effective managers.
  
• List the challenges for managers in government during tough economic & social times.
  
• Explain the stressors to staff during these tough times and how these stressors can be addressed.
  
• Identify indicators of low morale within the team and implement appropriate techniques to resolve each.
  
• Work with individual staff members to identify and use individual strengths, career goals, motivators, developmental needs, learning styles & temperament characteristics to best accomplish goals.
  
• Create motivating, meaningful work for individual staff members while eliminating barriers to motivation.
  
• Create a team culture of excellence in creative problem solving and 'doing more with less'.
  
• Utilize the set of 'tools' they take away from the workshop when they return to their jobs.
  
• Assess the best management style to use with an individual employee in specific situations.
  
• Decide when and how to offer support to an employee with a performance problem and when to confront or discipline.