Statistics, Transportation and Much More: 6 Free Government Information Resources for your patrons needs!

Program Date: 03/11/2010

Program Time:10:00 a.m. - 11:30 a.m.

Speaker: Tony Bandy, A professional librarian with 10 plus years of experience, Tony currently consults with libraries, helping them achieve their organizational goals through training and leading-edge information technology. Besides computers, he is a published freelance author for several magazines and does all types of business and professional writing.

Program Description: With database costs skyrocketing and budgets constantly under attack, don't let your information resources get away! This online class explores and utilizes six of the many free government databases that you can integrate into your library's information offerings. From statistics to small business and even science, these databases are great resources. Coverage includes: Data.gov, RITA, SBA, Business.gov, Chronicling America/LOC Prints & Photographs Catalog, and the Science Accelerator. We will take a look at each resource and include coverage, sample searching and exploration of tools available for each.

Meals: No meal is included in this workshop

Audience: Reference staff

Contact Hours: 1.5

Member Cost: $ 25.00

Non-Member Cost:$ 50.00

Location: ,

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

Legislative Bus Trip

Program Date: 03/16/2010

Program Time:6:45 a.m. - 2:30p.m.

Speaker:

Program Description: Join your fellow librarians, trustees and friends in a relaxing trip to Columbus for the upcoming OLC Legislative Day on Tuesday, March 16th. The Northeast Ohio Regional Library System (NEO-RLS) is taking reservations for a charter bus to the State Capitol which will leave from Cuyahoga Community College Tri-C Eastern Campus with a stop at Lodi. Cost is only $20. Please register by Monday March 8th. Payment must be received by March 12, 2010. Please make checks payable to NEO-RLS and please clearly mark that this is for the bus trip do not include other payments on this check. You may not use vouchers for the trip. We look forward to seeing you in Columbus! Bus departure times for Legislative Day: 6:45 AM TriC (Please park in lots H1 & H2) 7:45 AM Lodi

Meals: No meal is included in this workshop

Audience: Anyone interested

Contact Hours: 3.0

Member Cost: $ 20.00

Non-Member Cost:$ 20.00

Location: Community College Tri-C Eastern Campus and Lodi Outlets OH,

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

Empowering Your New Customers to Save You Time and Money

Program Date: 03/17/2010

Program Time:9:30 a.m. - 3:30 p.m.

Speaker: Cheryl Gould has been a training consultant for Infopeople since 1996. She has delivered workshops on a wide range of topics including: Increasing computer competency, search skills, Training the Trainer, Mastering Tough Public Service Situations and Cutting Edge Customer Service Techniques.

Program Description: If your library is like others all over the country, you are seeing increasing numbers of new customers. These new customers are first time users or returning to the library after a long absence. With loss of jobs, revenue, or property as motivating factors, they may be coming into your library with a high level of anxiety and potentially unrealistic expectations. Add these ingredients to your existing base of customers--those attending storytimes, participating in book clubs, asking reference questions, placing and picking up holds, and needing assistance with circulation concerns--and you have a recipe for stress for staff and customers alike. This workshop addresses the human side of libraries as resource centers in hard economic times. With more customers than ever using public access computers and needing assistance, empowering new library customers to become self sufficient is a win-win situation. Empowered customers are less likely to get defensive or frustrated which reduces stress and saves staff time in dealing with difficult situations. In addition, if customers learn to self serve around a task that happens multiple times a day, many hours of staff time per week can be saved. This all-day workshop will provide opportunities to look at ways that customers can self-serve and provide practice working with customers so they feel empowered. There will be time to develop customized responses to common customer requests and look at tools to support self service including handouts, audio, video and screencasts. The instructor will provide practical, useful tips that can be applied immediately to start saving time in a typical day.

Meals: Choice of Vegetarian sandwich or Turkey sandwich

Audience: For all public service staff

Contact Hours: 5.0

Member Cost: $ 55.00

Non-Member Cost:$110.00

Location: Medina County District Library 210 South Broadway St. Medina OH, 44256

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

Empowering Your New Customers to Save You Time and Money

Program Date: 03/18/2010

Program Time:9:30 a.m. - 3:30 p.m.

Speaker: Cheryl Gould has been a training consultant for Infopeople since 1996. She has delivered workshops on a wide range of topics including: Increasing computer competency, search skills, Training the Trainer, Mastering Tough Public Service Situations and Cutting Edge Customer Service Techniques.

Program Description: If your library is like others all over the country, you are seeing increasing numbers of new customers. These new customers are first time users or returning to the library after a long absence. With loss of jobs, revenue, or property as motivating factors, they may be coming into your library with a high level of anxiety and potentially unrealistic expectations. Add these ingredients to your existing base of customers--those attending storytimes, participating in book clubs, asking reference questions, placing and picking up holds, and needing assistance with circulation concerns--and you have a recipe for stress for staff and customers alike. This workshop addresses the human side of libraries as resource centers in hard economic times. With more customers than ever using public access computers and needing assistance, empowering new library customers to become self sufficient is a win-win situation. Empowered customers are less likely to get defensive or frustrated which reduces stress and saves staff time in dealing with difficult situations. In addition, if customers learn to self serve around a task that happens multiple times a day, many hours of staff time per week can be saved. This all-day workshop will provide opportunities to look at ways that customers can self-serve and provide practice working with customers so they feel empowered. There will be time to develop customized responses to common customer requests and look at tools to support self service including handouts, audio, video and screencasts. The instructor will provide practical, useful tips that can be applied immediately to start saving time in a typical day.

Meals: Choice of Vegetarian sandwich or Turkey sandwich

Audience: For all public service staff

Contact Hours: 5.0

Member Cost: $ 55.00

Non-Member Cost:$110.00

Location: Geauga County Public Library 12701 Ravenwood Drive Chardon OH, 44024

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

Open Source Office Software and Your Library: A hands-on approach!

Program Date: 03/23/2010

Program Time:9:30 a.m. - 3:30 p.m.

Speaker: Tony Bandy, A professional librarian with 10 plus years of experience, Tony currently consults with libraries, helping them achieve their organizational goals through training and leading-edge information technology. Besides computers, he is a published freelance author for several magazines and does all types of business and professional writing.

Program Description: With no up-front costs to your budget, the newest versions of Open Office and Google Docs provide many innovative features as well as compatibility with Microsoft Office. Plan on attending this fast moving, hands-on, interactive class centered around exploring and using these free software packages. We will go in depth with both basic and advanced techniques as well as a series of sample projects to help get you up to speed quickly and accurately. Time permitting, we will also talk about the newest collaboration and "cloud" options offered in each. If you've never had a chance to check these out, now is your chance!

Meals: No meal is included in this workshop

Audience: Anyone interested in learning more about Open Office and Google Docs

Contact Hours: 5.0

Member Cost: $ 40.00

Non-Member Cost:$ 80.00

Location: Lorain Public Library North Ridgeville Branch 35700 Bainbridge Road North Ridgeville OH, 44039

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

Open Source Office Software and Your Library: A hands-on approach!

Program Date: 03/25/2010

Program Time:9:30 a.m. - 3:30 p.m.

Speaker: Tony Bandy, A professional librarian with 10 plus years of experience, Tony currently consults with libraries, helping them achieve their organizational goals through training and leading-edge information technology. Besides computers, he is a published freelance author for several magazines and does all types of business and professional writing.

Program Description: With no up-front costs to your budget, the newest versions of Open Office and Google Docs provide many innovative features as well as compatibility with Microsoft Office. Plan on attending this fast moving, hands-on, interactive class centered around exploring and using these free software packages. We will go in depth with both basic and advanced techniques as well as a series of sample projects to help get you up to speed quickly and accurately. Time permitting, we will also talk about the newest collaboration and "cloud" options offered in each. If you've never had a chance to check these out, now is your chance!

Meals: No meal is included in this workshop

Audience: Anyone interested in learning more about Open Office and Google Docs

Contact Hours: 5.0

Member Cost: $ 40.00

Non-Member Cost:$ 80.00

Location: Cleveland Heights-University Heights Public Library 2345 Lee Rd. Cleveland Heights OH, 44118

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

Tightening Our Belts:Building Organizational Resiliency to Stress: Keeping Morale Up While Workplace Demands are Increasing

Program Date: 03/30/2010

Program Time:10:00 a.m. - 11:00 a.m.

Speaker: Andrew Sanderbeck,is a recognized expert trainer, coach and consultant on leadership and team development, customer service and developing cohesive management teams.

Program Description: How does a manager help their library to build a resiliency to stress? This webinar looks at the steps a manager can take with employees to build active coping skills and ways of helping employees address the fears associated with drastic or extreme changes to the individual and their workplace. Is it possible that the employees that didn't get laid off or fired are more stressed out than those that did? We will discuss the specific things to say and actions to take with employees that are showing the behavioral signs of "Survivor's Syndrome". We'll examine a three stage approach from improving and keeping employee morale high in the library and examine employee recognition programs as a way of rewarding behavior that you want repeated.

Meals: No meal is included in this workshop

Audience: Administration

Contact Hours: 1.0

Member Cost: $ 15.00

Non-Member Cost:$ 30.00

Location: ,

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

What The Heck Happened? An Employment Law Update

Program Date: 03/31/2010

Program Time:9:30 a.m. - 12:30 p.m.

Speaker: Scott Warrick, JD, MLHR, SPHR--Scott's expertise combines the worlds of HUMAN RESOURCES and EMPLOYMENT LAW to provide a unique training experience. Scott was named CEO Magazine's 2008 Human Resources Superstar.

Program Description: What considerations should you examine when you decide to FURLOUGH or LAYOFF employees? Why is the FAIR LABOR STANDARDS ACT a MAJOR consideration when laying off or furloughing employees? What do the new FMLA and ADA Amendments say? What did the courts say about an employer's liability for "MISTAKENLY" awarding FMLA coverage to an employee? How have the regulations CHANGED the way you are to count HOLIDAYS when an employee is off on FMLA leave? What new FMLA rights do MILITARY PERSONEL AND THEIR FAMILIES have under the FMLA? Why are MANY more employees now covered by the ADA than last year? How have the courts interpreted RETALIATION CLAIMS in light of the U.S. SUPREME COURT'S decision in BURLINGTON? What new protections did the U.S. SUPREME COURT give to employees who make statements in HARASSMENT investigations? What did the SIXTH CIRCUIT COURT OF APPEALS say about an employer's LIABILITY regarding co-worker retaliation that occurs OFF THE JOB? and MUCH, MUCH more Join Scott Warrick, one of Ohio's most popular speakers, as he reviews the most recent and most important employment law changes and updates in his own unique, practical, entertaining and humorous style. Scott will not only inform you of these important changes, but he will use his over 25 years of Human Resource Management experience to tell you how to use this information IMMEDIATELY!

Meals: No meal is included in this workshop

Audience: Human resources, fiscal officers and managers

Contact Hours: 3.0

Member Cost: $ 35.00

Non-Member Cost:$ 70.00

Location: Stow-Munroe Falls Public Library 3512 Darrow Road Stow OH, 44224

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

Fiscal Officers/Human Resources Learning Group

Program Date: 03/31/2010

Program Time:12:30 p.m. - 3:30 p.m.

Speaker:

Program Description: Please join your fellow Fiscal Officers and Human Resource colleagues for a networking lunch and round table discussion on the latest and greatest issues facing libraries today.

Meals: Choice of Non-vegetarian or Vegetarian

Audience: Fiscal officers and those that are involved in human resources.

Contact Hours: 2.5

Member Cost: $ 10.00

Non-Member Cost:$ 25.00

Location: Stow-Munroe Falls Public Library 3512 Darrow Road Stow OH, 44224

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

NEO Tech News

Program Date: 03/31/2010

Program Time:10:30 a.m. - 11:30 a.m.

Speaker: Shawn Walsh

Program Description: This 1-hour session will try to wrap up what is new each month in technology that may either directly affect the library community or affect the library in a more peripheral way. Please join the NEO Technology Staff for one or more of these informative Wimba sessions.

Meals: No meal is included in this workshop

Audience: Anyone interested in learning about what's new in technology

Contact Hours: 1.0

Member Cost: $ 0.00

Non-Member Cost:$ 10.00

Location: ,

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

Dealing with Difficult People:Why and Who??

Program Date: 04/08/2010

Program Time:2:30 p.m. - 3:30 p.m.

Speaker: Linda Bruno has been helping people grow, both professionally and personally, for over 10 years. She works with libraries, universities, Chambers of Commerce, corporations and other organizations to help them nurture their most valuable resource  their employees.

Program Description: Chances are, you have dealt with a difficult person at some point in the past (maybe today??). It doesn't seem to get any easier, does it? With the tips you learn in these sessions, you may never consider it "easy," but you will begin to understand why they behave the way they do - and after all, it's the behaviors we find difficult, isn't it? This session explores why we should even bother understanding the people behind difficult behaviors. We delve into the "intent" behind those difficult behaviors to see why one person is likely to exhibit a specific behavior, while someone else acts totally different - and still annoys us! If you've ever wondered if a certain person got up this morning intending to aggravate you, this session will answer that question! (Hint: the answer is "no, probably not!") . This is part one in a three part series. You do not have to attend all of them.

Meals: No meal is included in this workshop

Audience: All staff

Contact Hours: 1.0

Member Cost: $ 15.00

Non-Member Cost:$ 35.00

Location: ,

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

Dealing with Difficult People:Why and Who??

Program Date: 04/08/2010

Program Time:10:00 a.m. - 11:00 a.m.

Speaker: Linda Bruno has been helping people grow, both professionally and personally, for over 10 years. She works with libraries, universities, Chambers of Commerce, corporations and other organizations to help them nurture their most valuable resource  their employees.

Program Description: Chances are, you have dealt with a difficult person at some point in the past (maybe today??). It doesn't seem to get any easier, does it? With the tips you learn in these sessions, you may never consider it "easy," but you will begin to understand why they behave the way they do - and after all, it's the behaviors we find difficult, isn't it? This session explores why we should even bother understanding the people behind difficult behaviors. We delve into the "intent" behind those difficult behaviors to see why one person is likely to exhibit a specific behavior, while someone else acts totally different - and still annoys us! If you've ever wondered if a certain person got up this morning intending to aggravate you, this session will answer that question! (Hint: the answer is "no, probably not!") . This is part one in a three part series. You do not have to attend all of them.

Meals: No meal is included in this workshop

Audience: All staff

Contact Hours: 1.0

Member Cost: $ 15.00

Non-Member Cost:$ 35.00

Location: ,

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

Tightening Our Belts:Modeling Effective Communication in Times of Change

Program Date: 04/13/2010

Program Time:10:00 a.m. - 11:00 a.m.

Speaker: Andrew Sanderbeck,is a recognized expert trainer, coach and consultant on leadership and team development, customer service and developing cohesive management teams.

Program Description: Leading and managing change, especially change that is forced upon the library requires the manager or supervisor to demonstrate excellent communication skills that are modeled by others. We will cover and discuss the six components of effective communication between manager and employee (and manager to other management team members) and the specific ways to give feedback to employees on how they are contributing to the success or failure of their individual, departmental and organizational goals. This webinar will also cover specific communication gaffe's and guides participants on things not to say or use including Hypothetical and Guiding questions; words not to use when giving directions or instructions to an employee or customer; and tips on using relationship building words in all forms of communication.

Meals: No meal is included in this workshop

Audience: Administration

Contact Hours: 1.0

Member Cost: $ 15.00

Non-Member Cost:$ 30.00

Location: ,

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

How to Problem Solve, Manage & Lead with Powerful Questions

Program Date: 04/14/2010

Program Time:10:00 a.m. - 11:00 a.m.

Speaker: Ned Parks, New Directions Learning & Development Ned harnesses his passion for helping others by conducting humor-filled, motivational leadership sessions, keynote speeches, and workshops on the challenges of everyday life. He encourages each person to examine their potential, goals, values and beliefs to determine areas of strength and opportunity. But Ned takes things one step further He gives participants tangible ideas they can use as soon as they leave the event.

Program Description: The children's librarian walks in your office looking for help with a scheduling conflict. Renovations have started in her normal room and now she is double booked in the community room with a citizens' group. As the manager what do you do? If your first instinct is to solve the problem, answer her question and move on, think again. While this may be the most expedient solution, is it the best? You have just accomplished several things you don't want. You have trained the employee to come to you with their problems instead of solving them on their own, increasing your own workload long term. You have taken away the chance for the employee to grow in their own problem solving skills. They just might have had the best solution to the problem and you missed it. Through the use of properly sequenced and well-constructed questions you can solve the problem at hand while at the same time empowering the employee to build their own problem solving skills, confidence, and lessen organizational workload. During this webinar you will learn: The 4 types of questions. How to construct questions to get the maximum information. How most questions stop the flow of information, shut down the conversation, create conflict and how to stay away from them Learn the techniques to develop your own library of questions. Get sample questions to get you started.

Meals: No meal is included in this workshop

Audience: Management

Contact Hours: 1.0

Member Cost: $ 15.00

Non-Member Cost:$ 30.00

Location: ,

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

Director's Learning Group

Program Date: 04/16/2010

Program Time:1:00 p.m. - 4:00 p.m.

Speaker:

Program Description: Join your colleagues for a discussion of the issues that are facing directors today. An email will be sent out to all directors prior to the learning group to determine topics. This will be a videoconference to allow for more attendance.

Meals: No meal is included in this workshop

Audience: Directors

Contact Hours: 2.0

Member Cost: $ 0.00

Non-Member Cost:$ 15.00

Location: NEO-RLS Offices 4445 Mahoning Ave NW Warren OH, 44483

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

Director's Learning Group

Program Date: 04/16/2010

Program Time:1:00 p.m. - 4:00 p.m.

Speaker:

Program Description: Join your colleagues for a discussion of the issues that are facing directors today. An email will be sent out to all directors prior to the learning group to determine topics. This will be a videoconference to allow for more attendance.

Meals: No meal is included in this workshop

Audience: Directors

Contact Hours: 2.0

Member Cost: $ 0.00

Non-Member Cost:$ 15.00

Location: Cleveland Heights-University Heights Public Library 2345 Lee Rd. Cleveland Heights OH, 44118

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

Director's Learning Group

Program Date: 04/16/2010

Program Time:1:00 p.m. - 4:00 p.m.

Speaker:

Program Description: Join your colleagues for a discussion of the issues that are facing directors today. An email will be sent out to all directors prior to the learning group to determine topics. This will be a videoconference to allow for more attendance.

Meals: No meal is included in this workshop

Audience: Directors

Contact Hours: 2.0

Member Cost: $ 0.00

Non-Member Cost:$ 15.00

Location: Madison Public Library 6111 Middle Ridge Road Madison OH, 44657

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

Director's Learning Group

Program Date: 04/16/2010

Program Time:1:00 p.m. - 4:00 p.m.

Speaker:

Program Description: Join your colleagues for a discussion of the issues that are facing directors today. An email will be sent out to all directors prior to the learning group to determine topics. This will be a videoconference to allow for more attendance.

Meals: No meal is included in this workshop

Audience: Directors

Contact Hours: 2.0

Member Cost: $ 0.00

Non-Member Cost:$ 15.00

Location: Lorain Public Library North Ridgeville Branch 35700 Bainbridge Road North Ridgeville OH, 44039

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

Spring Membership Meeting --CHANGE is NOT an Optional Event!

Program Date: 04/20/2010

Program Time:11:30 a.m. - 3:00 p.m.

Speaker: Pam Schuck ,is the Founder and President of STRIV=E Training, an organization aimed at motivating clients to focus on building a culture of service excellence, no matter the sizes of their business, that gives them THE competitive edge. Others have said this about Pam. On behalf of the Twinsburg Chamber of Commerce and the programming committee, let me express our amazement for your recent presentation. The evaluations came back with many excellent marks and requests for more Pam and anything Pam presents. - Rob Felber, Programming Chair, Twinsburg Chamber of Commerce.

Program Description: Change is NOT an Optional Event One of the biggest deterrents in work and life that effects our attitude is change. Change is not an optional event. Change is something we need, although we most often do not like it. Change causes disruption, excitement, distress, and sometimes crisis. It brings uncertainty and transition. Change is NOT a choice - it happens. How should we think of and define change? Most of us naturally resist change, yet to survive today, we must be able to expand our knowledge, fine tune our skills, and manage our jobs and lives more effectively. Change is not an optional event and we must learn to expect change and adapt to it by applying a positive attitude. Service excellence is dependent on positive attitudes in the work place. Personal excellence is dependent on positive attitudes in life. Positive Attitudes can provide courage and fortitude to resolve problems, take action, and create a workplace of energy and enthusiasm. You must practice positive attitude every day! You must choose to UP YOUR ATTITUDE ! Learn to advocate and embrace what change can do FOR us, instead of TO us! Learn to anticipate, adjust, and look forward to Change Observe, predict, and be familiar with change and much more. You will also hear updates from NEO's staff.

Meals: Choice of Vegetarian or Non-Vegetarian

Audience: All staff members

Contact Hours: 3.0

Member Cost: $ 15.00

Non-Member Cost:$ 30.00

Location: Akron General Health & Welness Center West 4125 Medina Rd. Akron OH, 44333

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

Dealing with Difficult People:Tanks, Whiners, and Others Who Irritate Us!

Program Date: 04/22/2010

Program Time:10:00 a.m. - 11:00 a.m.

Speaker: Linda Bruno has been helping people grow, both professionally and personally, for over 10 years. She works with libraries, universities, Chambers of Commerce, corporations and other organizations to help them nurture their most valuable resource  their employees.

Program Description: Chances are, you have dealt with a difficult person at some point in the past (maybe today??). It doesn't seem to get any easier, does it? With the tips you learn in these sessions, you may never consider it "easy," but you will begin to understand why they behave the way they do - and after all, it's the behaviors we find difficult, isn't it? In the second session, we will address several of the most common difficult behaviors - along with what NOT to do if you want your interactions with them to be effective. And along the way, we'll also discover the best ways to deal with those behaviors. This is part two in a three part series. You do not have to attend all of them.

Meals: No meal is included in this workshop

Audience: All staff

Contact Hours: 1.0

Member Cost: $ 15.00

Non-Member Cost:$ 35.00

Location: ,

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

Dealing with Difficult People:Tanks, Whiners, and Others Who Irritate Us!

Program Date: 04/22/2010

Program Time:2:30 p.m. - 3:30 p.m.

Speaker: Linda Bruno has been helping people grow, both professionally and personally, for over 10 years. She works with libraries, universities, Chambers of Commerce, corporations and other organizations to help them nurture their most valuable resource  their employees.

Program Description: Chances are, you have dealt with a difficult person at some point in the past (maybe today??). It doesn't seem to get any easier, does it? With the tips you learn in these sessions, you may never consider it "easy," but you will begin to understand why they behave the way they do - and after all, it's the behaviors we find difficult, isn't it? In the second session, we will address several of the most common difficult behaviors - along with what NOT to do if you want your interactions with them to be effective. And along the way, we'll also discover the best ways to deal with those behaviors. This is part two in a three part series. You do not have to attend all of them.

Meals: No meal is included in this workshop

Audience: All staff

Contact Hours: 1.0

Member Cost: $ 15.00

Non-Member Cost:$ 35.00

Location: ,

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

New Book Look

Program Date: 04/22/2010 - 04/23/2010

Program Time: 9:30 a.m. - 4:30 p.m.

Speaker: Sue McCleaf Nespeca, Youth Services Specialist

Program Description: Come to our Spring New Book Looks to see and hear the newest books of 2010. Youth Services Specialist, Sue McCleaf Nespeca will book-talk some of the best titles on the list. Attendees may come anytime during the day to look at the new books, however book-talks on new books and award winners will be held at 10:00 at each location. The purpose of the NEO-RLS Book Look is to have the opportunity to preview around 500 new children and teen books in order to make wise decisions with limited book funds. We encourage everyone attending to schedule adequate time to review the books in addition to hearing the book talks. New Books from ALL Major Publishing Houses and also several smaller publishing houses will be available for preview.

Meals: No meal is included in this workshop

Audience: Youth and Teen Services

Contact Hours: 3.0

Member Cost: $ 0.00

Non-Member Cost:$ 40.00

Location: NEO-RLS Training Center 4445 Mahoning Ave. NW Warren OH, 44483

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

New Book Look

Program Date: 04/23/2010

Program Time: 9:30 a.m. - 4:30 p.m.

Speaker: Sue McCleaf Nespeca, Youth Services Specialist

Program Description: Come to our Spring New Book Looks to see and hear the newest books of 2010. Youth Services Specialist, Sue McCleaf Nespeca will book-talk some of the best titles on the list. Attendees may come anytime during the day to look at the new books, however book-talks on new books and award winners will be held at 10:00 at each location. The purpose of the NEO-RLS Book Look is to have the opportunity to preview around 500 new children and teen books in order to make wise decisions with limited book funds. We encourage everyone attending to schedule adequate time to review the books in addition to hearing the book talks. New Books from ALL Major Publishing Houses and also several smaller publishing houses will be available for preview.

Meals: No meal is included in this workshop

Audience: Youth and Teen Services

Contact Hours: 3.0

Member Cost: $ 0.00

Non-Member Cost:$ 40.00

Location: NEO-RLS Training Center 4445 Mahoning Ave. NW Warren OH, 44483

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

New Book Look

Program Date: 04/26/2010

Program Time: 9:30 a.m. - 3:30 p.m.

Speaker: Sue McCleaf Nespeca, Youth Services Specialist

Program Description: Come to our Spring New Book Looks to see and hear the newest books of 2010. Youth Services Specialist, Sue McCleaf Nespeca will book-talk some of the best titles on the list. Attendees may come anytime during the day to look at the new books, however book-talks on new books and award winners will be held at 10:00 at each location. The purpose of the NEO-RLS Book Look is to have the opportunity to preview around 500 new children and teen books in order to make wise decisions with limited book funds. We encourage everyone attending to schedule adequate time to review the books in addition to hearing the book talks. New Books from ALL Major Publishing Houses and also several smaller publishing houses will be available for preview.

Meals: No meal is included in this workshop

Audience: Youth and Teen Services

Contact Hours: 3.0

Member Cost: $ 0.00

Non-Member Cost:$ 40.00

Location: Cleveland Heights-University Heights Public Library 2345 Lee Rd. Cleveland Heights OH, 44118

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

Readers' Advisory/Book Discussion Learning Group

Program Date: 04/27/2010

Program Time:2:00 p.m. - 4:00 p.m.

Speaker:

Program Description: We hope that you will attend the morning Back to the Basics: Readers' Advisory videoconference. The afternoon learning group will be a roundtable sharing of what is working and not working with you book discussion groups. In addition, everyone bring your latest read to share. This will be a videoconference.

Meals: No meal is included in this workshop

Audience: Adult services

Contact Hours: 2.0

Member Cost: $ 0.00

Non-Member Cost:$ 25.00

Location: Madison Public Library 6111 Middle Ridge Road Madison OH, 44657

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

Readers' Advisory/Book Discussion Learning Group

Program Date: 04/27/2010

Program Time:2:00 p.m. - 4:00 p.m.

Speaker:

Program Description: We hope that you will attend the morning Back to the Basics: Readers' Advisory videoconference. The afternoon learning group will be a roundtable sharing of what is working and not working with you book discussion groups. In addition, everyone bring your latest read to share. This will be a videoconference.

Meals: No meal is included in this workshop

Audience: Adult services

Contact Hours: 2.0

Member Cost: $ 0.00

Non-Member Cost:$ 25.00

Location: Lorain Public Library North Ridgeville Branch 35700 Bainbridge Road North Ridgeville OH, 44039

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

Back to the Basics: Readers' Advisory

Program Date: 04/27/2010

Program Time:9:30 a.m. - 1:00 p.m.

Speakers: Mary Boone, PR Coordinator & Kristin Wetzel, Librarian's Assitant, Wood County Public Library Jessica Powell, Adult Services Librarian, Campbell County Public Library

Program Description: The regional library systems are again collaborating an a statewide videoconference. This time we are focusing on readers' advisory. Cool Crime and Hot Romance Readers Advisory presented by "Bloody" Mary Boone, PR Coordinator & Kristin "the Romance Specialist" Wetzel, Librarian's Assitant, Wood County District Public Library. Urban Fiction: Not Just for Urban Libraries presented by Jessica Powell, Adult Services Librarian, Campbell County Public Library What is Urban Fiction? Hip-Hop on the page? The Street Life in prose? This session will give an introduction to this burgeoning genre by discussing trends, hot authors, and possible controversy. Does your collection have a home for thee tales of the city? This will be a videoconference.

Meals: No meal is included in this workshop

Audience: Adult Services

Contact Hours: 3.5

Member Cost: $ 15.00

Non-Member Cost:$ 30.00

Location: NEO-RLS Offices 4445 Mahoning Ave NW Warren OH, 44483

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

Back to the Basics: Readers' Advisory

Program Date: 04/27/2010

Program Time:9:30 a.m. - 1:00 p.m.

Speakers: Mary Boone, PR Coordinator & Kristin Wetzel, Librarian's Assitant, Wood County Public Library Jessica Powell, Adult Services Librarian, Campbell County Public Library

Program Description: The regional library systems are again collaborating an a statewide videoconference. This time we are focusing on readers' advisory. Cool Crime and Hot Romance Readers Advisory presented by "Bloody" Mary Boone, PR Coordinator & Kristin "the Romance Specialist" Wetzel, Librarian's Assitant, Wood County District Public Library. Urban Fiction: Not Just for Urban Libraries presented by Jessica Powell, Adult Services Librarian, Campbell County Public Library What is Urban Fiction? Hip-Hop on the page? The Street Life in prose? This session will give an introduction to this burgeoning genre by discussing trends, hot authors, and possible controversy. Does your collection have a home for thee tales of the city? This will be a videoconference.

Meals: No meal is included in this workshop

Audience: Adult Services

Contact Hours: 3.5

Member Cost: $ 15.00

Non-Member Cost:$ 30.00

Location: Lorain Public Library North Ridgeville Branch 35700 Bainbridge Road North Ridgeville OH, 44039

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

Back to the Basics: Readers' Advisory

Program Date: 04/27/2010

Program Time:9:30 a.m. - 1:00 p.m.

Speakers: Mary Boone, PR Coordinator & Kristin Wetzel, Librarian's Assitant, Wood County Public Library Jessica Powell, Adult Services Librarian, Campbell County Public Library

Program Description: The regional library systems are again collaborating an a statewide videoconference. This time we are focusing on readers' advisory. Cool Crime and Hot Romance Readers Advisory presented by "Bloody" Mary Boone, PR Coordinator & Kristin "the Romance Specialist" Wetzel, Librarian's Assitant, Wood County District Public Library. Urban Fiction: Not Just for Urban Libraries presented by Jessica Powell, Adult Services Librarian, Campbell County Public Library What is Urban Fiction? Hip-Hop on the page? The Street Life in prose? This session will give an introduction to this burgeoning genre by discussing trends, hot authors, and possible controversy. Does your collection have a home for thee tales of the city? This will be a videoconference.

Meals: No meal is included in this workshop

Audience: Adult Services

Contact Hours: 3.5

Member Cost: $ 15.00

Non-Member Cost:$ 30.00

Location: Wayne County Public Library 220 West Liberty St Wooster OH, 44691

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

Back to the Basics: Readers' Advisory

Program Date: 04/27/2010

Program Time:9:30 a.m. - 1:00 p.m.

Speakers: Mary Boone, PR Coordinator & Kristin Wetzel, Librarian's Assitant, Wood County Public Library Jessica Powell, Adult Services Librarian, Campbell County Public Library

Program Description: The regional library systems are again collaborating an a statewide videoconference. This time we are focusing on readers' advisory. Cool Crime and Hot Romance Readers Advisory presented by "Bloody" Mary Boone, PR Coordinator & Kristin "the Romance Specialist" Wetzel, Librarian's Assitant, Wood County District Public Library. Urban Fiction: Not Just for Urban Libraries presented by Jessica Powell, Adult Services Librarian, Campbell County Public Library What is Urban Fiction? Hip-Hop on the page? The Street Life in prose? This session will give an introduction to this burgeoning genre by discussing trends, hot authors, and possible controversy. Does your collection have a home for thee tales of the city? This will be a videoconference.

Meals: No meal is included in this workshop

Audience: Adult Services

Contact Hours: 3.5

Member Cost: $ 15.00

Non-Member Cost:$ 30.00

Location: Cleveland Heights-University Heights Public Library 2345 Lee Rd. Cleveland Heights OH, 44118

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

Readers' Advisory/Book Discussion Learning Group

Program Date: 04/27/2010

Program Time:2:00 p.m. - 4:00 p.m.

Speaker:

Program Description: We hope that you will attend the morning Back to the Basics: Readers' Advisory videoconference. The afternoon learning group will be a roundtable sharing of what is working and not working with you book discussion groups. In addition, everyone bring your latest read to share. This will be a videoconference.

Meals: No meal is included in this workshop

Audience: Adult services

Contact Hours: 2.0

Member Cost: $ 0.00

Non-Member Cost:$ 25.00

Location: Cleveland Heights-University Heights Public Library 2345 Lee Rd. Cleveland Heights OH, 44118

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

Readers' Advisory/Book Discussion Learning Group

Program Date: 04/27/2010

Program Time:2:00 p.m. - 4:00 p.m.

Speaker:

Program Description: We hope that you will attend the morning Back to the Basics: Readers' Advisory videoconference. The afternoon learning group will be a roundtable sharing of what is working and not working with you book discussion groups. In addition, everyone bring your latest read to share.

Meals: No meal is included in this workshop

Audience: Adult services

Contact Hours: 2.0

Member Cost: $ 0.00

Non-Member Cost:$ 25.00

Location: NEO-RLS Offices 4445 Mahoning Ave NW Warren OH, 44483

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

Back to the Basics: Readers' Advisory

Program Date: 04/27/2010

Program Time:9:30 a.m. - 1:00 p.m.

Speakers: Mary Boone, PR Coordinator & Kristin Wetzel, Librarian's Assitant, Wood County Public Library Jessica Powell, Adult Services Librarian, Campbell County Public Library

Program Description: The regional library systems are again collaborating an a statewide videoconference. This time we are focusing on readers' advisory. Cool Crime and Hot Romance Readers Advisory presented by "Bloody" Mary Boone, PR Coordinator & Kristin "the Romance Specialist" Wetzel, Librarian's Assitant, Wood County District Public Library. Urban Fiction: Not Just for Urban Libraries presented by Jessica Powell, Adult Services Librarian, Campbell County Public Library What is Urban Fiction? Hip-Hop on the page? The Street Life in prose? This session will give an introduction to this burgeoning genre by discussing trends, hot authors, and possible controversy. Does your collection have a home for thee tales of the city? This will be a videoconference.

Meals: No meal is included in this workshop

Audience: Adult Services

Contact Hours: 3.5

Member Cost: $ 15.00

Non-Member Cost:$ 30.00

Location: Madison Public Library 6111 Middle Ridge Road Madison OH, 44057

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

Readers' Advisory/Book Discussion Learning Group

Program Date: 04/27/2010

Program Time:2:00 p.m. - 4:00 p.m.

Speaker:

Program Description: We hope that you will attend the morning Back to the Basics: Readers' Advisory videoconference. The afternoon learning group will be a roundtable sharing of what is working and not working with you book discussion groups. In addition, everyone bring your latest read to share.

Meals: No meal is included in this workshop

Audience: Adult services

Contact Hours: 2.0

Member Cost: $ 0.00

Non-Member Cost:$ 25.00

Location: Wayne County Public Library 220 West Liberty St Wooster OH, 44691

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

NEO Tech News

Program Date: 04/28/2010

Program Time:10:30 a.m. - 11:30 a.m.

Speaker: Shawn Walsh

Program Description: This 1-hour session will try to wrap up what is new each month in technology that may either directly affect the library community or affect the library in a more peripheral way. Please join the NEO Technology Staff for one or more of these informative Wimba sessions.

Meals: No meal is included in this workshop

Audience: Anyone interested in learning about what's new in technology

Contact Hours: 1.0

Member Cost: $ 0.00

Non-Member Cost:$ 10.00

Location: ,

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

Proposal Writing Basics: Learn About the Basics of Writing a Grant Proposal for your Library

Program Date: 04/29/2010

Program Time:10:00 a.m. - 11:00 a.m.

Speaker: Rose Guerrieri, MLIS, Library Director and Assistant Professor, Kent State University, Trumbull Branch

Program Description: If you are new to proposal writing, you may be wondering: What are the key components of a proposal to a foundation or corporation? Who should sign a grant request? How should the proposal be packaged? Should you contact a funder if your proposal is turned down? Where can you find more information on proposal writing, including sample proposals? Proposal Writing Basics, an introductory overview of the process for new proposal writers, will give you some answers!

Meals: No meal is included in this workshop

Audience: Anyone interested in grant writing

Contact Hours: 1.0

Member Cost: $ 5.00

Non-Member Cost:$ 10.00

Location: ,

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

New Book Look

Program Date: 05/04/2010

Program Time: 10:00 a.m. - 4:00 p.m.

Speaker: Sue McCleaf Nespeca, Youth Services Specialist

Program Description: Come to our Spring New Book Looks to see and hear the newest books of 2010. Youth Services Specialist, Sue McCleaf Nespeca will book-talk some of the best titles on the list. Attendees may come anytime during the day to look at the new books, however book-talks on new books and award winners will be held at 10:00 at each location. The purpose of the NEO-RLS Book Look is to have the opportunity to preview around 500 new children and teen books in order to make wise decisions with limited book funds. We encourage everyone attending to schedule adequate time to review the books in addition to hearing the book talks. New Books from ALL Major Publishing Houses and also several smaller publishing houses will be available for preview.

Meals: No meal is included in this workshop

Audience: Youth and Teen Services

Contact Hours: 3.0

Member Cost: $ 0.00

Non-Member Cost:$ 40.00

Location: Wayne County Public Library 220 West Liberty St Wooster OH, 44691

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

Dealing with Difficult People:Cool, Calm and Collected

Program Date: 05/06/2010

Program Time:10:00 a.m. - 11:00 a.m.

Speaker: Linda Bruno has been helping people grow, both professionally and personally, for over 10 years. She works with libraries, universities, Chambers of Commerce, corporations and other organizations to help them nurture their most valuable resource  their employees.

Program Description: Chances are, you have dealt with a difficult person at some point in the past (maybe today??). It doesn't seem to get any easier, does it? With the tips you learn in these sessions, you may never consider it "easy," but you will begin to understand why they behave the way they do - and after all, it's the behaviors we find difficult, isn't it? In the third session, we will delve into our own behavior - what can we do to stay calm in the face of difficult behavior? What are the steps we should follow if we choose to confront someone about their behavior? We'll also leave with a list of key points to remember when dealing with difficult behaviors. This is part two in a three part series. You do not have to attend all of them.

Meals: No meal is included in this workshop

Audience: All staff

Contact Hours: 1.0

Member Cost: $ 15.00

Non-Member Cost:$ 35.00

Location: ,

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

Dealing with Difficult People:Cool, Calm and Collected

Program Date: 05/06/2010

Program Time:2:30 p.m. - 3:30 p.m.

Speaker: Linda Bruno has been helping people grow, both professionally and personally, for over 10 years. She works with libraries, universities, Chambers of Commerce, corporations and other organizations to help them nurture their most valuable resource  their employees.

Program Description: Chances are, you have dealt with a difficult person at some point in the past (maybe today??). It doesn't seem to get any easier, does it? With the tips you learn in these sessions, you may never consider it "easy," but you will begin to understand why they behave the way they do - and after all, it's the behaviors we find difficult, isn't it? In the third session, we will delve into our own behavior - what can we do to stay calm in the face of difficult behavior? What are the steps we should follow if we choose to confront someone about their behavior? We'll also leave with a list of key points to remember when dealing with difficult behaviors. This is part two in a three part series. You do not have to attend all of them.

Meals: No meal is included in this workshop

Audience: All staff

Contact Hours: 1.0

Member Cost: $ 15.00

Non-Member Cost:$ 35.00

Location: ,

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

Youth Services Symposium XXI:Networking with Our Tweens and Teens

Program Date: 05/07/2010

Program Time: 9:30 a.m. - 4:00 p.m.

Speakers: Dandi Daley Mackall, author of teen favorites Crazy in Love, Eva Underground, and Love Rules. Her newest just-released book is My Boyfriends Dogs. Books for tweens include Larger-Than-Life Lara, A Girl Named Dan, and her Winnie the Horse Gentler and Starlight Animal Rescue series. Laura Solomon, OPLIN Kristina McBride, a new author from Ohio, whose book The Tension of Opposites,

Program Description: YSS has always been a two-day event, but in the light of library budget cuts, we are going to have just a one-day event in two locations to save costs and mileage. Our one-day workshop will focus on literature, programs, and social networking to further help us reach our tween and teen patrons. There are many definitions for tweens - we are focusing here on children ages 10-12 and for teens, ages 13 up. For this workshop, we aim to hit both groups - for example, our keynote speaker has written for all ages, and even her teen books have been described as "clean." Keynote speaker is Dandi Daley Mackall, author of teen favorites Crazy in Love, Eva Underground, and Love Rules. Her newest just-released book is My Boyfriends' Dogs. Books for tweens include Larger-Than-Life Lara, A Girl Named Dan, and her Winnie the Horse Gentler and Starlight Animal Rescue series. However Dandi is the author of over 400 books for children and adults, and is a frequent guest on radio and television talk shows. In addition, we will have Laura Solomon from OPLIN speaking on ""How Tweens and Teens Are Using Social Networking, and How Libraries Can Use This for Their Advantage," and also some "Best Practices Programs" for tweens and teens. Closing speaker will be Kristina McBride, a new author from Ohio, whose book The Tension of Opposites, is already receiving favorable buzz.

Meals: Choice of Vegetarian or Non-Vegetarian

Audience: Youth Services Staff

Contact Hours: 5.5

Member Cost: $ 40.00

Non-Member Cost:$ 80.00

Location: Hilton Garden Inn 8971 Wilcox Dr Twinsburg OH, 44087

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

NEO Tech News

Program Date: 05/26/2010

Program Time:10:30 a.m. - 11:30 a.m.

Speaker: Shawn Walsh

Program Description: This 1-hour session will try to wrap up what is new each month in technology that may either directly affect the library community or affect the library in a more peripheral way. Please join the NEO Technology Staff for one or more of these informative Wimba sessions.

Meals: No meal is included in this workshop

Audience: Anyone interested in learning about what's new in technology

Contact Hours: 1.0

Member Cost: $ 0.00

Non-Member Cost:$ 10.00

Location: ,

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

NEO Tech News

Program Date: 06/30/2010

Program Time:10:30 a.m. - 11:30 a.m.

Speaker: Shawn Walsh

Program Description: This 1-hour session will try to wrap up what is new each month in technology that may either directly affect the library community or affect the library in a more peripheral way. Please join the NEO Technology Staff for one or more of these informative Wimba sessions.

Meals: No meal is included in this workshop

Audience: Anyone interested in learning about what's new in technology

Contact Hours: 1.0

Member Cost: $ 0.00

Non-Member Cost:$ 10.00

Location: ,

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.

NEO Tech News

Program Date: 07/28/2010

Program Time:10:30 a.m. - 11:30 a.m.

Speaker: Shawn Walsh

Program Description: This 1-hour session will try to wrap up what is new each month in technology that may either directly affect the library community or affect the library in a more peripheral way. Please join the NEO Technology Staff for one or more of these informative Wimba sessions.

Meals: No meal is included in this workshop

Audience: Anyone interested in learning about what's new in technology

Contact Hours: 1.0

Member Cost: $ 0.00

Non-Member Cost:$ 10.00

Location: ,

To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu.