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| Continuing Education Catalog |
05/22/2013 | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
Don’t miss your opportunity to attend excellent continuing education.
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| 1st Annual Director's Retreat | |
| Program Date: 05/23/2013 - 05/24/2013 | |
| Program Time:May 23rd 10:00 a.m. - dinner and May 24th 9:00 a.m. - 1:00 p.m. | |
|
Speaker:
Dan Cain,"The Board Doctor" | |
| Program Description: Network, Grow, Learn... Join Your NE Ohio Colleagues at NEO’s 1st Annual Directors’ Summer Retreat! Featuring: Dan Cain's “Board Basics”
Two-Day Agenda: $200 for all members (Full Dues paying and GEO) this includes meals, your lodging and registration! Register no later than April 1, 2013. NEO will handle all room reservations. | |
| Meals: Choice of Meat or Vegetarian | |
| Audience: Directors | |
| Contact Hours: 9.0 | |
| Member Cost: $200.00 | |
| Non-Member Cost:$200.00 | |
| Location: Geneva State Park Lodge 4888 North Broadway (State Route 534) Geneva-on-the-Lake, Ohio , 44041 | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Internal vs. External Customer Service | |
| Program Date: 06/05/2013 | |
| Program Time:10:00 a.m. - 11:00 a.m. | |
|
Speaker:
Andrew Sanderbeck has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the People~Connect Institute Webinars. | |
| Program Description: How you treat your customer is very important. Both, the internal and external customer. Experts tell us that through our words, tone of voice and body language that we send thousands of messages each day. Is your communication with your customers effective? Do they feel respected? Is the respect mutual? In this online session we will discuss how communication is the key to good internal and external customer service. Participants will learn more about:
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| Meals: No meal is included in this workshop | |
| Audience: Non-MLS Staff | |
| Contact Hours: 1.0 | |
| Member Cost: $ 20.00 | |
| Non-Member Cost:$ 40.00 | |
| Location: , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Customer Service at the Library: Cultivating Loyal Library Customers | |
| Program Date: 06/14/2013 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Steve Wishnack is the founder of Think & Do an organization dedicated to helping organizations cultivate customer relationships. Steve holds both BA and MS degrees in Education from Brooklyn College. Education and training have been at the heart of Steve’s professional career. Today, his energies are devoted to delivering Think & Do Customer Service Workshops, and Webinars, which help improve employee effectiveness with customers. These interactive programs have been delivered to clients nationwide, in both public service and private industry. In addition Steve is developing new online customer service training programs. | |
| Program Description: This customer service webinar is recommended for any staff member who interacts with customers (patrons) on a regular basis. It deals specifically with attitudes and actions for cultivating customer loyalty with both internal and external customers at the library, and offers a number of specific tools to help make the patron interaction a meaningful and memorable experience. Learning Objectives:
Topics Include:
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| Meals: No meal is included in this workshop | |
| Audience: All staff | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Via Adobe Connect archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| New Supervisors' Academy I: Effective Workplace Communication for New Supervisors | |
| Program Date: 06/20/2013 | |
| Program Time:10:00 a.m. - 11:00 a.m. | |
|
Speaker:
Andrew Sanderbeck has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the People~Connect Institute Webinars. | |
| Program Description: This is part of the New Supervisors' Academy which is a blended continuing education event with face to face and online sessions. If you wish to attend the entire series or want more details you may click on one of the two locations where the series starts with a face to face event. The two locations are, Mentor Public Library and Perry Sippo Branch of Stark County District Library. You may also sign up for this webinar without attending the entire series.
Effective Workplace Communication for New Supervisors More importantly, your success as a supervisor will greatly depend on how effectively you are in communicating your message to others in your library. This webinar program for the New Supervisors Academy of NEO-RLS will focus on the do’s and don’ts of effectively communicating with others (including your boss)! Participants will learn and begin to master the do’s and don’ts of:
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| Meals: No meal is included in this workshop | |
| Audience: Any new supervisors or those that would like to sharpen their skills | |
| Contact Hours: 1.0 | |
| Member Cost: $ 20.00 | |
| Non-Member Cost:$ 40.00 | |
| Location: Via Adobe Connect , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| New Supervisors' Academy I & II: Superviosry I Ends and Supervisory II Begins on the Same Great Day! | |
| Program Date: 07/18/2013 | |
| Program Time:9:30 a.m. - 3:30 p.m. | |
|
Speaker:
Catherine Monnin, Library Consultant | |
| Program Description: This day wraps up New Supervisors' Academy I and kicks off New Supervisors' Acedemy II. If you wish to attend or want more details about the entire New Supervisors' Academy II, which is a blended continuing education event with face to face and online sessions, you may click on one of the two locations where the series starts with a face to face event. The two locations are, Mentor Public Library and Perry Sippo Branch of Stark County District Library. You may also sign up for just this workshop without attending the entire series.
Setting Performance Goals and Evaluations:
Performance Planning: | |
| Meals: Choice of Meat or Vegetarian | |
| Audience: Any new supervisors or those that would like to sharpen their skills | |
| Contact Hours: 5.0 | |
| Member Cost: $ 85.00 | |
| Non-Member Cost:$170.00 | |
| Location: Mentor Public Library 8215 Mentor Avenue Mentor OH, 44060-5786 | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| New Supervisors' Academy I & II: Superviosry I Ends and Supervisory II Begins on the Same Great Day! | |
| Program Date: 07/18/2013 | |
| Program Time:9:30 a.m. - 3:30 p.m. | |
|
Speaker:
Catherine Monnin, Library Consultant | |
| Program Description: This day wraps up New Supervisors' Academy I and kicks off New Supervisors' Acedemy II. If you wish to attend or want more details about the entire New Supervisors' Academy II, which is a blended continuing education event with face to face and online sessions, you may click on one of the two locations where the series starts with a face to face event. The two locations are, Mentor Public Library and Perry Sippo Branch of Stark County District Library. You may also sign up for just this workshop without attending the entire series.
Setting Performance Goals and Evaluations:
Performance Planning: | |
| Meals: Choice of Meat or Vegetarian | |
| Audience: Any new supervisors or those that would like to sharpen their skills | |
| Contact Hours: 5.0 | |
| Member Cost: $ 85.00 | |
| Non-Member Cost:$170.00 | |
| Location: Stark County District Library Perry Sippo Branch 5710 12th St NW Canton OH, 44708 | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| New Supervisors' Academy II: The Entire Series | ||||||||||||||||||||||
| Program Date: 07/18/2013 | ||||||||||||||||||||||
| Program Time:9:30 a.m. - 4:00 p.m. | ||||||||||||||||||||||
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Speakers:
Catherine Monnin, Library Consultant Catherine Hakala-Ausperk, Director, NEO-RLS Holly Klingler, Instructor Holly Bognar, Consultant Deborah O'Connor, Director, Geauga County Public Library | ||||||||||||||||||||||
| Program Description: NEO makes history again! NEO will present the New Supervisors Academy II in two locations simultaneously, to better serve our libraries. Pick the location that best works for you. You will have an opportunity to network with neighboring peers and participate in hands-on programs. This new series builds upon the New Supervisors’ Academy I which will provide you with more confidence to tackle the challenges of being a supervisor. Whereas the New Supervisors’ Academy I focused on personal growth, communication, and leadership. New Supervisors’ Academy II will highlight performance planning, critical thinking, managing change and public speaking. This series consists of 5 sessions that will run from July through November, however this program will only meet face to face for the beginning session and the final session. The sessions in between will be held online, as we know it is difficult to leave the library. If you are looking for an inexpensive solution to train supervisors, this is it. The cost is only $490 for the entire series or $245 for full members and that includes your lunch for the face to face meetings. If you cannot attend the entire series below, each workshop has an individual link and pricing.
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| Meals: Choice of Meat or Vegetarian | ||||||||||||||||||||||
| Audience: Any new supervisors or those that would like to sharpen their skills | ||||||||||||||||||||||
| Contact Hours: 14.0 | ||||||||||||||||||||||
| Member Cost: $245.00 | ||||||||||||||||||||||
| Non-Member Cost:$490.00 | ||||||||||||||||||||||
| Location: Mentor Public Library 8215 Mentor Avenue Mentor OH, 44060-5786 | ||||||||||||||||||||||
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | ||||||||||||||||||||||
| New Supervisors' Academy II: The Entire Series | ||||||||||||||||||||||
| Program Date: 07/18/2013 | ||||||||||||||||||||||
| Program Time:9:30 a.m. - 4:00 p.m. | ||||||||||||||||||||||
|
Speakers:
Catherine Monnin, Library Consultant Catherine Hakala-Ausperk, Director, NEO-RLS Holly Klingler, Instructor Holly Bognar, Consultant Deborah O'Connor, Director, Geauga County Public Library | ||||||||||||||||||||||
| Program Description: NEO makes history again! NEO will present the New Supervisors Academy II in two locations simultaneously, to better serve our libraries. Pick the location that best works for you. You will have an opportunity to network with neighboring peers and participate in hands-on programs. This new series builds upon the New Supervisors’ Academy I which will provide you with more confidence to tackle the challenges of being a supervisor. Whereas the New Supervisors’ Academy I focused on personal growth, communication, and leadership. New Supervisors’ Academy II will highlight performance planning, critical thinking, managing change and public speaking. This series consists of 5 sessions that will run from July through November, however this program will only meet face to face for the beginning session and the final session. The sessions in between will be held online, as we know it is difficult to leave the library. If you are looking for an inexpensive solution to train supervisors, this is it. The cost is only $490 for the entire series or $245 for full members and that includes your lunch for the face to face meetings. If you cannot attend the entire series below, each workshop has an individual link and pricing.
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| Meals: Choice of Meat or Vegetarian | ||||||||||||||||||||||
| Audience: Any new supervisors or those that would like to sharpen their skills | ||||||||||||||||||||||
| Contact Hours: 14.0 | ||||||||||||||||||||||
| Member Cost: $245.00 | ||||||||||||||||||||||
| Non-Member Cost:$490.00 | ||||||||||||||||||||||
| Location: Perry Sippo Branch Stark County District Library 5710 12th St NW Canton OH, 44708 | ||||||||||||||||||||||
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | ||||||||||||||||||||||
| Summer Library Symposium | |
| Program Date: 07/30/2013 | |
| Program Time: 9:00 a.m. - 3:30 p.m. | |
|
Speakers:
Phillip Hoose, Author April Pulley Sayrel, Author | |
| Program Description: Our Featured author is Phillip Hoose is the widely-acclaimed author of books, essays, stories, songs, and articles, including the National Book Award winning book, Claudette Colvin: Twice Toward Justice and recently received the Sibert award for Moonbird He is also the author of the multi-award winning title, The Race to Save the Lord God Bird, the National Book Award Finalist We Were There Too!: Young People in U.S. History, and the Christopher Award-winning manual for youth activism It’s Our World Too!. Morning Breakouts:
Afternoond Breakouts:
Closing Session: Closing Keynote: Wild Words: Celebrating Nonfiction Voice This workshop is sponsored by NEO-RLS and Kent State University School of Library and Information Science. | |
| Meals: Choice of Vegetarian or Non-Vegetarian | |
| Audience: Youth Services librarians, School Librarians and Teachers | |
| Contact Hours: 5.0 | |
| Member Cost: $ 60.00 | |
| Non-Member Cost:$ 60.00 | |
| Location: Kent State University-Main Campus Governance Chambers 1085 Risman Drive Kent OH, 44242 | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| HACK-O-RAMA--Networking Event | |
| Program Date: 08/08/2013 | |
| Program Time:9:30 a.m. - 3:30 p.m. | |
|
Speaker:
Jim Brainard, NEO-RLS | |
| Program Description: Have you wondered about the security of your libraries computer network? Hacking is a real problem and can cause financial loss as well as productivity loss. Come hear about methodology and try to crack WiFi passwords using a dictionary attack and a Man in the Middle attack. | |
| Meals: Choice of Meat or Vegetarian | |
| Audience: Technology staff | |
| Contact Hours: 5.0 | |
| Member Cost: $ 50.00 | |
| Non-Member Cost:$100.00 | |
| Location: Stow-Munroe Falls Public Library 3512 Darrow Rd. Stow OH, 44224 | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Book Look +Plus--a.m. | |
| Program Date: 08/12/2013 | |
| Program Time: 9:00 a.m. - 1:00 p.m. | |
|
Speaker:
TBA | |
| Program Description: What's new about Book Look +Plus?
August Program will Focus on The Common Core.
| |
| Meals: Choice of Vegetarian or Non-Vegetarian | |
| Audience: Youth Services librarians, School Librarians and Teachers | |
| Contact Hours: 4.0 | |
| Member Cost: $ 50.00 | |
| Non-Member Cost:$ 90.00 | |
| Location: Massillon Public Library 208 Lincoln Way East Massillon OH, 44646 | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Book Look +Plus--p.m. | |
| Program Date: 08/12/2013 | |
| Program Time:12:00 p.m. - 4:00 p.m. | |
|
Speaker:
TBA | |
| Program Description: What's new about Book Look +Plus?
August Program will Focus on The Common Core.
| |
| Meals: Choice of Vegetarian or Non-Vegetarian | |
| Audience: Youth Services librarians, School Librarians and Teachers | |
| Contact Hours: 4.0 | |
| Member Cost: $ 50.00 | |
| Non-Member Cost:$ 90.00 | |
| Location: Massillon Public Library 208 Lincoln Way East Massillon OH, 44646 | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| New Supervisors' Academy II: Meetings That Matter | |
| Program Date: 08/15/2013 | |
| Program Time:10:00 a.m. - 11:00 a.m. | |
|
Speaker:
Cathy Hakala-Ausperk, Director, NEO-RLS | |
| Program Description: This is part of the New Supervisors' Academy II which is a blended continuing education event with face to face and online sessions. If you wish to attend the entire series or want more details you may click on one of the two locations where the series starts with a face to face event. The two locations are, Mentor Public Library and Perry Sippo Branch of Stark County District Library. You may also sign up for this webinar without attending the entire series.
Meetings That Matter:
| |
| Meals: No meal is included in this workshop | |
| Audience: Any new supervisors or those that would like to sharpen their skills | |
| Contact Hours: 1.0 | |
| Member Cost: $ 25.00 | |
| Non-Member Cost:$ 50.00 | |
| Location: Via Adobe Connect , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| A Day for Circ Staff | |
| Program Date: 08/15/2013 | |
| Program Time:9:30 a.m. - 3:30 p.m. | |
|
Speakers:
Andrea Egan came to GCPL in 2005 with a background in customer service training along with teaching. She works at Geauga West Library as a youth services assistant and conducts programs for school-aged children. Therese Feicht came to GCPL in 2005 after working in and as a consultant for public libraries in Ohio, Montana and New York State. She is the assistant director. Her duties include training supervisors to hire employees who passionately - Just Say "Yes". Jeff Futo is a police officer and CIT(Crisis Intervention Team) Coordinator for the Kent State University Police Department. The KSU Police Department was one of the first nationally accredited law enforcement agencies in Ohio and was the second university police department in the United States to be accredited by the Commission on Accreditation for Law Enforcement Agencies (CALEA). KSU Police Department has been awarded the designation of being a Flagship Agency by CALEA three times and is also designated as a Meritorious Agency for having the distinction of being accredited for over 15 years. Officer Jeff Futo was awarded the 2010 Campus CIT Officer of the Year for the State of Ohio and was a 2010 Kent State University President’s Excellence Award recipient. He presents to the Kent State University community a seminar titled “Managing Disruptive Behavior”. The presentation deals with how faculty and staff can recognize and handle odd, disruptive or threatening behavior. He also instructs police officers on how to de-escalate and speak with people dealing with a crisis. He coaches business professionals active listening skills and how they can effectively speak to difficult clients. He has published articles on mental health issues and safety concerns in a University setting. Melissa Lattanzi, Continuing Education Coordinator, NEO-RLS | |
| Program Description: Join your fellow circulation staff members for a fun-filled informative day.
We start the day off with Just Say "Yes" – Responsive Customer Service: We follow this session with a networking round table discussion to share successes or to find solutions to your toughest challenges. The afternoon starts with Jeff Futo is a police officer and Crisis Intervention Team Coordinator for the Kent State University Police Department who will be discussing Dealing with disruptive behavior due to a mental health issues. He will cover the following topics:
We will conclude the day by talking about Disney Quality Service. Get ready for the magic! NEO will present the the Day for Circ staff in two locations simultaneously, to better serve our libraries. Pick the location that best works for you. You will have an opportunity to network with neighboring peers and participate in hands-on programs. | |
| Meals: Choice of Vegetarian or Non-Vegetarian | |
| Audience: Circulation and frontline staff | |
| Contact Hours: 5.0 | |
| Member Cost: $ 85.00 | |
| Non-Member Cost:$160.00 | |
| Location: Geauga County Public Library Administrative Center 12701 Ravenwood Drive Chardon OH, 44024 | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| A Day for Circ Staff | |
| Program Date: 08/15/2013 | |
| Program Time:9:30 a.m. - 3:30 p.m. | |
|
Speakers:
Andrea Egan came to GCPL in 2005 with a background in customer service training along with teaching. She works at Geauga West Library as a youth services assistant and conducts programs for school-aged children. Therese Feicht came to GCPL in 2005 after working in and as a consultant for public libraries in Ohio, Montana and New York State. She is the assistant director. Her duties include training supervisors to hire employees who passionately - Just Say "Yes". Jeff Futo is a police officer and CIT(Crisis Intervention Team) Coordinator for the Kent State University Police Department. The KSU Police Department was one of the first nationally accredited law enforcement agencies in Ohio and was the second university police department in the United States to be accredited by the Commission on Accreditation for Law Enforcement Agencies (CALEA). KSU Police Department has been awarded the designation of being a Flagship Agency by CALEA three times and is also designated as a Meritorious Agency for having the distinction of being accredited for over 15 years. Officer Jeff Futo was awarded the 2010 Campus CIT Officer of the Year for the State of Ohio and was a 2010 Kent State University President’s Excellence Award recipient. He presents to the Kent State University community a seminar titled “Managing Disruptive Behavior”. The presentation deals with how faculty and staff can recognize and handle odd, disruptive or threatening behavior. He also instructs police officers on how to de-escalate and speak with people dealing with a crisis. He coaches business professionals active listening skills and how they can effectively speak to difficult clients. He has published articles on mental health issues and safety concerns in a University setting. Melissa Lattanzi, Continuing Education Coordinator, NEO-RLS | |
| Program Description: Join your fellow circulation staff members for a fun-filled informative day.
We start the day off with Just Say "Yes" – Responsive Customer Service: We follow this session with a networking round table discussion to share successes or to find solutions to your toughest challenges. The afternoon starts with Jeff Futo is a police officer and Crisis Intervention Team Coordinator for the Kent State University Police Department who will be discussing Dealing with disruptive behavior due to a mental health issues. He will cover the following topics:
We will conclude the day by talking about Disney Quality Service. Get ready for the magic! NEO will present the the Day for Circ staff in two locations simultaneously, to better serve our libraries. Pick the location that best works for you. You will have an opportunity to network with neighboring peers and participate in hands-on programs. | |
| Meals: Choice of Vegetarian or Non-Vegetarian | |
| Audience: Circulation and frontline staff | |
| Contact Hours: 5.0 | |
| Member Cost: $ 85.00 | |
| Non-Member Cost:$160.00 | |
| Location: Wayne County Public Library 220 West Liberty St Wooster OH, 44691 | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Marketing Ninja's Unlocking the Secret: Marketing Plans Made Easy | |
| Program Date: 09/19/2013 | |
| Program Time:9:30 a.m. - 3:30 p.m. | |
|
Speaker:
John Murphy, founder and president of The Murphy Agency, Inc., has more than 30 years of experience in advertising, corporate communications and marketing management. He taught a graduate course in marketing at the University of Akron for six years before founding his company in 2005. John has a bachelor’s degree in journalism from Bowling Green State University and an MBA with a concentration in marketing management and research from the University of Akron. | |
| Program Description: This seminar will make you a marketing ninja in less than half of a day. No marketing background required! If you've been tasked with writing a marketing plan, this is for you. You will leave the class with an outline or template that can easily be modified to suit your needs. What's more, you'll have a thorough understanding of the issues faced by marketers and how to address them. We'll also give you a list of resources that will let you learn even more at your own pace. This seminar will teach you:
We will give extra attention to using media of all types, engaging in public relations, and harnessing the power of social media, particularly Facebook, LinkedIn, Twitter, Pinterest, and YouTube. Finally, we will give you specific criteria to help you hire (or develop) the right person to do your marketing in the years ahead. What are the skills a marketer must have to survive? You'll leave with a checklist and a way to test for these skills. | |
| Meals: Choice of Vegetarian or Meat | |
| Audience: Anyone that is in charge of marketing or is interested in it. | |
| Contact Hours: 5.0 | |
| Member Cost: $ 50.00 | |
| Non-Member Cost:$ 90.00 | |
| Location: Stow-Munroe Falls Public Library 3512 Darrow St. Stow OH, 44224 | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Libraries Turn Outward: School and Public Libraries Join Forces for Success A FREE Event! | |
| Program Date: 09/24/2013 | |
| Program Time: 9:00 a.m. - 3:30 p.m. | |
|
Speakers:
Richard Harwood, Founder of the Harwood Institute is the driving force behind the Institute’s partnerships with some of the largest, most respected non-profits in the world. Even in partnering with groups such as United Way Worldwide, Corporation for Public Broadcasting, American Library Association, and AARP, Rich has been dogged in maintaining the Institute’s nimble core staff, while dramatically expanding access to this work. By focusing on impact and not funding, he has created new ways to support small individual groups and the hardest hit communities. He continues to be a leader in how we can think about moving communities and the country forward, through his books such as: Hope Unraveled, Make Hope Real, Why We’re Here, and The Work of Hope. Increasingly, people across the country and around the world have access to Harwood ideas, innovations, and approach. Maureen Sullivan, president of the American Library Association .is a widely recognized leader and educator in the library profession. Her career has included positions as the human resources administrator at two major research libraries; a consultant and trainer with the Association of Research Libraries; a member of the faculty in the Managerial Leadership in the Information Professions PhD program at Simmons College and in one of the annual institutes sponsored by the Harvard Graduate School of Education; and several leadership positions in the American Library Association, including service as the president of two if its divisions. | |
| Program Description: In today's neighborhoods, education and information have taken on a whole new look. Faced with internal crises including declining budgets, shrinking resources and, in some cases, even closed facilities, school and public libraries have struggled to stay strong and to stay focused on those they serve. Now, it’s time to turn outward and work together! As experts from the Harwood Institute, an organization that has studied American society for decades, tell us, The key to having greater impact in your community and staying true to yourself is to turn outward. When we turn outward, we make the choice to face toward the community, to squarely address reality and to see and hear all people! On September 24, 2013, school and public librarians from communities throughout Ohio will gather in Columbus to attend Libraries Turn Outward. There, they’ll learn how, by working together, we can build stronger learning communities – together! At this program funded in part through an Institute of Museum and Library Services LSTA grant awarded by the State Library of Ohio, attendees will see how:
Harwood experts remind us, Each day, we make hundreds of choices, and while we can’t control everything, if we become more intentional about the choices we do make – we can have a far greater impact and take more control of our own work and lives. Make the choice to attend Libraries Turn Outward! Each attendee will receive a copy of the Richard Harwood's most recent book, The Work of Hope. Sign up today, the program is limited to 100 attendees. | |
| Meals: Choice of Vegetarian or Meat | |
| Audience: All School and Public Libraries | |
| Contact Hours: 5.0 | |
| Member Cost: $ 0.00 | |
| Non-Member Cost:$ 0.00 | |
| Location: DoubleTree 175 Hutchinson Ave. Columbus OH, 43235 | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| New Supervisors' Academy II: Soft Skills for Strong Management: Cultivating Good Critical Thinking | |
| Program Date: 09/26/2013 | |
| Program Time:2:00 p.m. - 3:00 p.m. | |
|
Speaker:
Holly Klingler has a Master of Arts degree in Philosophy from Cleveland State University and a Master of Library and Information Science degree from Kent State University. She has been teaching critical thinking and logic for over three years at Bryant and Stratton College and tutored in logic and reasoning for seven years. She also has over ten years experience working in a library environment. Her focus in teaching has been on the practical applications of philosophy and how the knowledge and practice of critical thinking skills can increase success in the workplace and beyond. | |
| Program Description: This is part of the New Supervisors' Academy II which is a blended continuing education event with face to face and online sessions. If you wish to attend the entire series or want more details you may click on one of the two locations where the series starts with a face to face event. The two locations are, Mentor Public Library and Perry Sippo Branch of Stark County District Library. You may also sign up for this webinar without attending the entire series.
Soft Skills for Strong Management: Cultivating Good Critical Thinking Critical thinking is an overarching skill that helps you succeed in many facets of your professional and personal life. Characteristics like open-mindedness, good decision-making, the ability to be self-aware, and the capacity to adapt in the workplace are all tools that are driven by good critical thinking. We will define what the concept of critical thinking is and explore several of the associated tools mentioned above. We will then investigate these soft skills and learn ways we can immediately improve them so that we can become a more conscious and efficient critical thinker. | |
| Meals: No meal is included in this workshop | |
| Audience: Any new supervisors or those that would like to sharpen their skills | |
| Contact Hours: 1.0 | |
| Member Cost: $ 25.00 | |
| Non-Member Cost:$ 50.00 | |
| Location: Via Adobe Connect , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| The Trustee Training Series: Long-Range Planning Part 2 | |
| Program Date: 10/11/2013 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Andrew Sanderbeck has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the People~Connect Institute Webinars. | |
| Program Description: A single library or library system cannot provide every service required by the community. When writing a Long-Range Plan for the library, there’s much to consider in the creation of the goals and objectives. This professional, current and interactive webinar for trustees, Long-Range Planning Part 2, focuses on the how-to’s of writing the goals and objectives for the plan. We’ll examine:
This workshop is presented by the Peoples Connect Institute. Please be advised that NEO staff members will not be facilitating this session. | |
| Meals: No meal is included in this workshop | |
| Audience: Trustees of libraries and directors | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| The Trustee Training Series: How to Hire a Director | |
| Program Date: 10/18/2013 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Andrew Sanderbeck has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the People~Connect Institute Webinars. | |
| Program Description: You or your board may never face the responsibility of selecting a new director. Having said that, trustees who undertake this process must understand the importance of the decision and the far-reaching and often long-term effects. This professional, current and interactive webinar examines some of the legal things trustees need to know when considering their decisions and processes; discusses the important and sometimes hidden things to look for in hiring a director and gives attendees a series of steps to follow in the process to the hiring the right individual. This workshop is presented by the Peoples Connect Institute. Please be advised that NEO staff members will not be facilitating this session. | |
| Meals: No meal is included in this workshop | |
| Audience: Trustees of libraries and directors | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| New Supervisors' Academy II: Managing Change | |
| Program Date: 10/24/2013 | |
| Program Time:10:00 a.m. - 11:00 a.m. | |
|
Speaker:
Holly Bognar, Ph.D. , Principal at Bognar Associates, has been training, consulting, and coaching leadership, team building, organizational development, and strategic planning with businesses, not-for-profit organizations, and public agencies for over ten years. She specializes in the alignment of strategy with curriculum design and delivery including assessment, consultation, training, facilitation, intervention, and coaching | |
| Program Description: This is part of the New Supervisors' Academy II which is a blended continuing education event with face to face and online sessions. If you wish to attend the entire series or want more details you may click on one of the two locations where the series starts with a face to face event. The two locations are, Mentor Public Library and Perry Sippo Branch of Stark County District Library. You may also sign up for this webinar without attending the entire series.
Managing Change: | |
| Meals: No meal is included in this workshop | |
| Audience: Any new supervisors or those that would like to sharpen their skills | |
| Contact Hours: 1.0 | |
| Member Cost: $ 25.00 | |
| Non-Member Cost:$ 50.00 | |
| Location: Via Adobe Connect , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Homegrown Leaders: Preparing for Succession | |
| Program Date: 11/06/2013 | |
| Program Time:9:30 a.m. - 3:30 p.m. | |
|
Speaker:
Cathy Hakala-Ausperk , Executive Director, NEO-RLS | |
| Program Description: Libraries are often uncomfortable singling out individuals, perhaps years in advance of promotion, and committing to move them up. But, we all need a succession plan in place, right? With the big staffing shifts we’re seeing in and around our industry due to changes in the economy, technology and retirements, we need to be doing something to develop and grow tomorrow’s leaders. This workshop will present a detailed curriculum that can be adapted to and used in your library, to do just that. OBJECTIVES: By the end of this workshop, you will be confident in your ability to:
| |
| Meals: Choice of Vegetarian or Meat | |
| Audience: Anyone interested in growing leaders | |
| Contact Hours: 5.0 | |
| Member Cost: $ 85.00 | |
| Non-Member Cost:$160.00 | |
| Location: Twinsburg Public Library 10050 Ravenna Rd. Twinsburg OH, 44087 | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Ohio Ethics Law: Can I Do That? | |
| Program Date: 11/13/2013 | |
| Program Time:2:00 p.m. - 3:00 p.m. | |
|
Speaker:
Susan Willeke, Education and Communications Administrator, Ohio Ethics Commission | |
| Program Description: The Ohio Ethics Law session provides timely information regarding the Ohio Ethics Commission and about restrictions in the Ohio Ethics Law and related statutes that pertain to all public sector employees and private sectors parties who are regulated or do business with public offices. Objectives:
| |
| Meals: No meal is included in this workshop | |
| Audience: all staff | |
| Contact Hours: 1.0 | |
| Member Cost: $ 0.00 | |
| Non-Member Cost:$ 0.00 | |
| Location: , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| New Supervisors' Academy II: Budgeting, Public Speaking and More | |
| Program Date: 11/21/2013 | |
| Program Time:9:30 a.m. - 3:30 p.m. | |
|
Speaker:
Deborah O'Connor, Director, Geauga County Public Library | |
| Program Description: This is part of the New Supervisors' Academy II which is a blended continuing education event with face to face and online sessions. If you wish to attend the entire series or want more details you may click on one of the two locations where the series starts with a face to face event. The two locations are, Mentor Public Library and Perry Sippo Branch of Stark County District Library. You may also sign up for this workshop without attending the entire series.ign up for this class without attending the entire series.
Budgeting:
Public Speaking: You Can Do It!
| |
| Meals: Choice of Meat or Vegetarian | |
| Audience: Any new supervisors or those that would like to sharpen their skills | |
| Contact Hours: 5.0 | |
| Member Cost: $ 85.00 | |
| Non-Member Cost:$170.00 | |
| Location: Mentor Public Library 8215 Mentor Avenue Mentor OH, 44060-5786 | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| New Supervisors' Academy II: Budgeting, Public Speaking and More | |
| Program Date: 11/21/2013 | |
| Program Time:9:30 a.m. - 3:30 p.m. | |
|
Speaker:
Deborah O'Connor, Director, Geauga County Public Library | |
| Program Description: This is part of the New Supervisors' Academy II which is a blended continuing education event with face to face and online sessions. If you wish to attend the entire series or want more details you may click on one of the two locations where the series starts with a face to face event. The two locations are, Mentor Public Library and Perry Sippo Branch of Stark County District Library. You may also sign up for this workshop without attending the entire series.ign up for this class without attending the entire series.
Budgeting:
Public Speaking: You Can Do It!
| |
| Meals: Choice of Meat or Vegetarian | |
| Audience: Any new supervisors or those that would like to sharpen their skills | |
| Contact Hours: 5.0 | |
| Member Cost: $ 85.00 | |
| Non-Member Cost:$170.00 | |
| Location: Stark County District Library Perry Sippo Branch 5710 12th St NW Canton OH, 44708 | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Bullying: Understanding The High Physiological, Neurological & Strategic Costs | |
| Program Date: 12/09/2013 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Scott Warrick, JD, MLHR, CEQC, SPHR Scott uses his unique background of LAW and HUMAN RESOURCES to help organizations avoid legal pitfalls while also helping them improve their employee relations and communication skills. | |
Program Description:
| |
| Meals: No meal is included in this workshop | |
| Audience: Management and HR and others interested in bullying and its consequences. | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Understanding the Patient Protection and Affordable Care Act--So Far! | |
| Program Date: 01/08/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Scott Warrick, JD, MLHR, CEQC, SPHR Scott uses his unique background of LAW and HUMAN RESOURCES to help organizations avoid legal pitfalls while also helping them improve their employee relations and communication skills. | |
Program Description:
Join Scott as he reviews with you the Patient Protection and Affordable Care Act, what it says, who it covers and what you need to do to get it ready. | |
| Meals: No meal is included in this workshop | |
| Audience: Management and HR and others interested in effective performance appraisals | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Fully Engaged: A Makeover for Success Series: Part I of IV Full Engagement and Work Life Balance | |
| Program Date: 01/11/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Marti Peden, is President of Peden and Associates, an Akron, Ohio based management and development firm specializing in management seminar presentations, speaking engagements, and organizational development activities such as team building, change management and conflict resolution | |
| Program Description: There’s more to do than ever before, often leading to feelings of being overloaded, overwhelmed and out of sorts. Our pace feels rushed causing us to race through our work, family and personal lives. We can’t expand the number of hours in a day, but we can get more done engaging in key makeovers in work practices and self renewal.
Full Engagement and Work Life Balance
| |
| Meals: No meal is included in this workshop | |
| Audience: All Staff | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Via Adobe Connect Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| E-Reading @ Your Library, a Non-techie Look! | |
| Program Date: 01/12/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Tony Bandy, A professional librarian with 10 plus years of experience, Tony currently consults with libraries, helping them achieve their organizational goals through training and leading-edge information technology. Besides computers, he is a published freelance author for several magazines and does all types of business and professional writing. | |
| Program Description: Let's face it: Our libraries are changing in so many ways, and leading that change is a tidal wave of digital readers and other devices. However, with this transformation there remains a lot of unanswered questions. Which devices are best? Should you focus on E-Readers, such as the Kindle and Nook or do you look at tablet computers, such as the iPad, Galaxy Tab and others? How much of your budget should you devote to this? There's no easy decision, so to help out, plan on attending this webinar devoted exclusively to digital reading, devices, and the impact on your library. We'll give you the non-technical knowledge you need to be informed as well as give you the low-down on the major devices now on the market. Finally, we'll mention specific ways you can integrate these into your everyday library work, making for a happy staff and interested patrons. Sign up today--you'll be glad you did! | |
| Meals: No meal is included in this workshop | |
| Audience: All Staff | |
| Contact Hours: 1.5 | |
| Member Cost: $ 15.00 | |
| Non-Member Cost:$ 30.00 | |
| Location: Via Adobe Connect Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| OverDrive and E-Readers: Keeping It Simple For Your Users | |
| Program Date: 01/15/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Al Carlson has been working in libraries since 1959, professionally since 1970. During that time he has watched technology go from non-existent to all encompassing. And libraries have consistently been behind the curve. | |
| Program Description: Free library books on your eReader! Who wouldn’t want that? If your library provides eBooks from OverDrive, all your patrons have to do is take them. Well, almost. In real life, it’s a bit complicated getting those books from the web site to an eReader. Al Carlson’s webinar will give you the tools and skills you and your patrons need to make the task easy, whether the eReader is a Nook, a Kindle, a tablet, or a smart phone. As a bonus, Al will also provide you with resources that you can use when you are working with your patrons and coworkers. This workshop is presented by the Peoples Connect Institute. Please be advised that NEO staff members will not be facilitating this session. | |
| Meals: No meal is included in this workshop | |
| Audience: All | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Via Adobe Connect Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| E-Government Series: Hey Librarian How do I ...FIND Online Tax Information | |
| Program Date: 01/18/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Diane Kovacs, is President of Kovacs Consulting - Internet & Web Training. She has more than 15 years of experience as a Web Teacher and Consultant. Diane has been designing and teaching Web-based MLA Approved CE Courses since 2001. She also designs and teaches Web-based courses for UIUC GSLIS LEEP, the ACRL, and other organizations. | |
| Program Description: Libraries have become the first referral for people to file both their state and federal income taxes online. In this third practical hour, we'll look at the tools and documents that our patrons will access through our library Internet connections and what we need to know to help them get started and what we can do to help them be successful in filing online. | |
| Meals: No meal is included in this workshop | |
| Audience: Adult Services/Reference Staff | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Enhance the Customer Experience Series: CO-WORKERS ARE CUSTOMERS TOO!: Respect and Service on Both Sides of the Desk | |
| Program Date: 01/20/2014 - 10/20/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Cathy Hakala-Ausperk , Executive Director, NEO-RLS | |
| Program Description: Customer service skills and training don’t apply to the public only! As staff members work more closely together and formal and informal teams are born, it becomes clear that all that kindness and respect we’ve been taught to show to our customers works great with fellow employees as well! Learn to handle ALL your day-to-day interactions – with patrons and co-workers – the same way, so you can all enjoy the benefits of a respectful, enriching workplace. | |
| Meals: No meal is included in this workshop | |
| Audience: All Staff | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Delivering Effective & Strategic Performance Appraisals | |
| Program Date: 01/23/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Scott Warrick, JD, MLHR, CEQC, SPHR Scott uses his unique background of LAW and HUMAN RESOURCES to help organizations avoid legal pitfalls while also helping them improve their employee relations and communication skills. | |
Program Description:
Join one of Ohio’s most popular speakers as he reviews how to effectively and legally conduct performance appraisals with your employees in his own unique, practical, entertaining and humorous style. Scott will review the critical differences between a “good” review … and a “not so good” review, how managers can make their jobs easier in delivering these reviews, and what role the employee plays in this process. Scott will show you how to how to use this information IMMEDIATELY with his own “rubber hits the road” approach as a 30 year human resource professional and employment attorney. | |
| Meals: No meal is included in this workshop | |
| Audience: Management and HR and others interested in effective performance appraisals | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Understanding The Final ADA Regulations | |
| Program Date: 01/26/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Scott Warrick, JD, MLHR, CEQC, SPHR Scott uses his unique background of LAW and HUMAN RESOURCES to help organizations avoid legal pitfalls while also helping them improve their employee relations and communication skills. | |
| Program Description: How did the new ADA REGULATIONS change the way organizations will administer the ADA in the future … AND WHAT SHOULD YOU DO ABOUT IT NOW?
…and MUCH, MUCH more… Join Scott Warrick, one of Ohio’s most popular speakers, as he reviews the most recent and most important employment law changes and updates in his own unique, practical, entertaining and humorous style. Scott will not only inform you of these important changes, but he will use his over 25 years of Human Resource Management experience to tell you how to use this information IMMEDIATELY! | |
| Meals: No meal is included in this workshop | |
| Audience: Management and HR and others interested in what illegal harassment is. | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Ohio Adult Summer Reading Mini-Workshop | |
| Program Date: 01/30/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speakers:
Janet Ingraham Dwyer, State Library of Ohio Linette Porter-Metler, Public Library of Mount Vernon and Knox County Susan Cozens, Westlake Porter Public Library Teresa Huntley, Dayton Metropolitan Library | |
| Program Description: Are you offering an adult summer reading program for the first time this year? Or thinking of starting one sometime, but don’t know how to begin? Or have you been doing adult SRP for years, and just want to get some new ideas from other libraries? Whether you’re a newbie, or a veteran of adult SRP, the Ohio Adult Summer Reading Mini-Workshop is the event for you. It takes just an hour! And it’s at your desk! Attend and learn about an “outside the box” approach to making a memorable and buzz-worthy SRP, plus insights on programming, collaboration, and more. Speakers will cover both using the CSLP theme and developing your own adult SRP theme. This workshop will be held online via Adobe Connect. Instructions for accessing the online workshop will be e-mailed to you prior to the start of the session. | |
| Meals: No meal is included in this workshop | |
| Audience: Adult Services or those in charge of adult summer reading | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 10.00 | |
| Location: Via Adobe Connect Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Adult Summer Reading Workshop | |
| Program Date: 01/31/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speakers:
Janet Ingraham Dwyer. State Library of Ohio Andrea Adkins, Washington County Public Library Lori Shafer, Briggs Lawrence County Public Library Denise Birkoff, Marysville Public Library Linda Wilkins, Westerville Public Library Susie Brown, Shaker Heights Public Library | |
| Program Description: | |
| Meals: No meal is included in this workshop | |
| Audience: Adult Services | |
| Contact Hours: 2.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 10.00 | |
| Location: Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Teen Summer Reading Program: Promotions & School Visits | |
| Program Date: 02/02/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speakers:
Deb Henricks, Evergreen Community Library Robyn Vittek, Public Library of Akron and Summit County. | |
| Program Description: Planning a teen summer reading program for 2012? You’ll want to check out this series of webinars presented by Ohio’s regional library systems (NEO-RLS, NORWELD, SERLS, and SWON Libraries) in partnership with the State Library of Ohio. Enjoy presentations by Ohio teen librarians who have experience and insight on creating a successful Teen SRP. You’ll get ideas on programming, promotion and outreach, school visits, decorations and displays, using technology to enhance your SRP, and creating programs for tweens. Attend one or attend them all! All sessions run from 10:00 – 11:00 a.m. | |
| Meals: No meal is included in this workshop | |
| Audience: Teen librarians or anyone who plans teen summer reading | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 10.00 | |
| Location: Via Adobe Connect Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Ohio Teen Summer Reading Mini-Workshop I | |
| Program Date: 02/06/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speakers:
Debbie Henricks, Evergreen Community Library Nathan Swartzendruber, SWON Libraries | |
| Program Description: Sponsored by Ohio’s Regional Library Systems and the State Library of Ohio. Planning a teen summer reading program for 2013? This series of webinars will feature presentations by Ohio teen librarians who have experience and insight on creating a successful Teen SRP, and library IT experts with cool ideas on connecting with teens through technology. Speakers will cover both using the CSLP theme and developing your own teen SRP theme. Attend one or attend them all.
Wednesday, February 6 | |
| Meals: No meal is included in this workshop | |
| Audience: Adult Services or those in charge of adult summer reading | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 10.00 | |
| Location: Via Adobe Connect Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Audio Books and OverDrive: Keeping It Simple For Your Users | |
| Program Date: 02/12/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Al Carlson has been working in libraries since 1959, professionally since 1970. During that time he has watched technology go from non-existent to all encompassing. And libraries have consistently been behind the curve. | |
| Program Description: Free library books on your portable audio player! Who wouldn’t want that? If your library provides Audio Books from OverDrive, all your patrons have to do is take them. Well, almost. In real life, it’s a bit complicated getting those books from the web site to an audio player. Especially an iPod. Al Carlson’s webinar will give you the tools and skills you and your patrons need to make the task easy, whether the audio player is an iPod, a WMA player, or a plain MP3 only device. And he’ll throw in resources you can use after the webinar and share with your patrons. This workshop is presented by the Peoples Connect Institute. Please be advised that NEO staff members will not be facilitating this session. | |
| Meals: No meal is included in this workshop | |
| Audience: All | |
| Contact Hours: 1.0 | |
| Member Cost: $ 20.00 | |
| Non-Member Cost:$ 40.00 | |
| Location: Via Adobe Connect Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| 2013 Legal Update I: Freedom of Speech | |
| Program Date: 02/13/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Scott Warrick, JD, MLHR, CEQC, SPHR Scott uses his unique background of LAW and HUMAN RESOURCES to help organizations avoid legal pitfalls while also helping them improve their employee relations and communication skills. | |
Program Description:
…and MUCH, MUCH more… | |
| Meals: No meal is included in this workshop | |
| Audience: Management and HR and others interested in effective performance appraisals | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Everyday Negotiation | |
| Program Date: 02/14/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Robin Wood, President of Robinwood Consulting, LLC works with public libraries and small business to help them meet their challenges and attain success. With nearly 20 years of human resource management experience and 10 years of public library administration experience, including 3 years as a Public Library Director, Robin truly understands the challenges facing public libraries. Robin earned an MLIS from Kent State University, an MBA from Tiffin University, a BA in Human Services, and a certificate in Human Resource Management from Baldwin-Wallace College. Robin is certified by the Human Resource Certification Institute as a Professional in Human Resources (PHR). In addition to her "hands on" experience, Robin is also an experienced adjunct instructor and teaches university level courses in Employment Law, Human Resource Management, Human Capital and Organizational Development, Change Management and Leadership and Teamwork. Robin is a skilled and entertaining speaker/presenter who presents webinars and programs at national, state and local conferences. | |
| Program Description: Negotiation is the reaching of agreement through discussion and compromise. Having the ability to successfully negotiate an agreement between two parties can help you in every aspect of your life. It can help you strengthen relationships both personally and professionally, control labor and operating costs, improve your performance and the performance of others, manage vendors and employees, and achieve your goals. In this 1.5 hour webinar, Robin will share with you some basic skills and practical tips that will help you to become a better negotiator at work and at home. | |
| Meals: No meal is included in this workshop | |
| Audience: Those that are interested in negotiation skills | |
| Contact Hours: 1.5 | |
| Member Cost: $ 15.00 | |
| Non-Member Cost:$ 30.00 | |
| Location: Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Fully Engaged: A Makeover for Success Series: Part II of IV Self Makeover: Why You Need to Put Yourself on the Calendar | |
| Program Date: 02/15/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Marti Peden, is President of Peden and Associates, an Akron, Ohio based management and development firm specializing in management seminar presentations, speaking engagements, and organizational development activities such as team building, change management and conflict resolution | |
| Program Description: There’s more to do than ever before, often leading to feelings of being overloaded, overwhelmed and out of sorts. Our pace feels rushed causing us to race through our work, family and personal lives. We can’t expand the number of hours in a day, but we can get more done engaging in key makeovers in work practices and self renewal.
Self Makeover – Why You Need to Put Yourself on the Calendar
| |
| Meals: No meal is included in this workshop | |
| Audience: All Staff | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Via Adobe Connect Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Ohio Teen Summer Reading Mini-Workshop II | |
| Program Date: 02/20/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Meghann MacMillan and Sarah Howison, Clermont County Public Library | |
| Program Description: Sponsored by Ohio’s Regional Library Systems and the State Library of Ohio. Planning a teen summer reading program for 2013? This series of webinars will feature presentations by Ohio teen librarians who have experience and insight on creating a successful Teen SRP, and library IT experts with cool ideas on connecting with teens through technology. Speakers will cover both using the CSLP theme and developing your own teen SRP theme. Attend one or attend them all.
Wednesday, February 20 | |
| Meals: No meal is included in this workshop | |
| Audience: Adult Services or those in charge of adult summer reading | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 10.00 | |
| Location: Via Adobe Connect Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Mastering Uncomfortable Conversations with Library Visitors | |
| Program Date: 03/01/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Pat Wagner, has been working as a trainer and consultant for libraries since 1978. She is known for her good humored and effective programs. Pat has studied many models and techniques for managing conflicts; she enjoys sharing the best with her audiences. | |
| Program Description: The angry mother with the hysterical child. The sweet little old man with the water-soaked books. The teenager hogging the computer terminal. The homeless person asleep on a couch. The chatty next-door-neighbor who won't stop talking. The bored six-year-old destroying a display. The student cutting out a photo from a journal. The VIP won't pay her fines. Your job is to enforce a rule, protect property, and create a safe place for people who come to work and play. If you knew what to say and do, and how to say and do it, you would be more likely to take effective action. Learn how the experts deal with the every day chaos of a library and what works, most of the time, with most people, in most situations. | |
| Meals: No meal is included in this workshop | |
| Audience: All Staff | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Via Adobe Connect Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Fully Engaged: A Makeover for Success Series: Part III of IV Work Makeover : Latest Trends on Working Smarter | |
| Program Date: 03/07/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Marti Peden, is President of Peden and Associates, an Akron, Ohio based management and development firm specializing in management seminar presentations, speaking engagements, and organizational development activities such as team building, change management and conflict resolution | |
| Program Description: There’s more to do than ever before, often leading to feelings of being overloaded, overwhelmed and out of sorts. Our pace feels rushed causing us to race through our work, family and personal lives. We can’t expand the number of hours in a day, but we can get more done engaging in key makeovers in work practices and self renewal.
Work Makeover – Latest Trends on Working Smarter This webinar is designed to help you:
| |
| Meals: No meal is included in this workshop | |
| Audience: All Staff | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Via Adobe Connect Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| 2013 Legal Update II: | |
| Program Date: 03/13/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Scott Warrick, JD, MLHR, CEQC, SPHR Scott uses his unique background of LAW and HUMAN RESOURCES to help organizations avoid legal pitfalls while also helping them improve their employee relations and communication skills. | |
Program Description:
…and MUCH, MUCH more… | |
| Meals: No meal is included in this workshop | |
| Audience: Management and HR and others interested in effective performance appraisals | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Mastering Uncomfortable Conversations with Employees, Co-Workers, and Bosses | |
| Program Date: 04/03/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Pat Wagner, has been working as a trainer and consultant for libraries since 1978. She is known for her good humored and effective programs. Pat has studied many models and techniques for managing conflicts; she enjoys sharing the best with her audiences. | |
| Program Description: Regardless of your position and rank in your library, part of your job is to manage your relationships. You might not have a say over the color lipstick someone wears or their spouting their opinions about baseball relentlessly. However, you are expected to speak up appropriately when rules are broken, productivity drops, or when you disagree with policies. Learn ways to deal with recalcitrant employees, manipulative co-workers, and bullying bosses. If you knew what to say and do, and how to say and do it, you would be more likely to take effective action. Learn how the experts deal with the every day chaos of a library and what works, most of the time, with most people, in most situations. | |
| Meals: No meal is included in this workshop | |
| Audience: All Staff | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Via Adobe Connect Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Your Library Friends' Group Success: Build Teams That Keep Their Eyes on the Prize | |
| Program Date: 04/09/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Pat Wagner, has been working with libraries as a trainer and consultant since 1978, from one room rural storefronts to the largest public and academic libraries in North America. She works with Friends, library boards, and library foundations as well as other nonprofits on governance, recruitment, marketing, fundraising, and volunteer management issues. | |
| Program Description: Most Friends groups want more volunteers to run events, raise community support, and raise money for their libraries. But success means more than a more prestigious board, a bigger book sale, or a prettier book bag. Recruit a Friends team that is effective at planning, creating compelling goals, making cool stuff happen, and leveraging the reach and reputation of the library. Learn how to turn library users into active volunteers and partner with other nonprofits to reach out to the greater community. Refresh traditional events, yes, that yearly book sale and target new audience with technology, arts and educational programming all year long. Participants will learn how to improve Friends' effectiveness via:
This workshop is presented by the Peoples Connect institute. Please be advised that NEO staff member will not be facilitating this session. | |
| Meals: No meal is included in this workshop | |
| Audience: Anyone that works with friends groups or is a member of a friends group | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Via Adobe Connect Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| 2013 Legal Update III: | |
| Program Date: 04/24/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Scott Warrick, JD, MLHR, CEQC, SPHR Scott uses his unique background of LAW and HUMAN RESOURCES to help organizations avoid legal pitfalls while also helping them improve their employee relations and communication skills. | |
Program Description:
…and MUCH, MUCH more… | |
| Meals: No meal is included in this workshop | |
| Audience: Management and HR and others interested in effective performance appraisals | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| If It's Broke, Fix It: Handling Leftover Challenges Effectively | |
| Program Date: 04/25/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Amy Switzer, Deputy Director, Shaker Heights Public Library | |
| Program Description: If It's Broke Fix It: Handling Leftover Challenges Effectively All too often, outgoing supervisors leave unresolved challenges “for the next guy” to fix. Then, you arrive! As the new supervisor, you have two choices. You can look the other way, forge ahead with your plans and hope the old issues disappear (although, if they didn’t before, it’s not likely they will now) or you can fix them. The right answer is, of course, to correct the problems, so you have a clear shot at success in your position. But, how do you go about addressing something that might have been brewing for a long time? In this webinar, we’ll consider 5 Simple Steps to Starting with a Clean Slate. Learn how to use expectations, goals, communication, follow-up and follow-through to right the ship and move forward with confidence. | |
| Meals: No meal is included in this workshop | |
| Audience: Any new supervisors or those that would like to sharpen their skills | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Via Adobe Connect Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Working as a Team: Where do I Fit | |
| Program Date: 05/01/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Ned Parks has been developing and conducting training seminars for libraries and library organizations for more than five years. Ned takes his passion for helping others to find their areas of strength and improvement by providing humor-filled leadership and motivational webinars and seminars on dealing with the challenges of everyday life. Ned takes it one step further He gives participants tangible ideas they can use as soon as they leave the event. | |
| Program Description: Who are you on the team? How do you work as a team player? How do you encourage others to work together? | |
| Meals: No meal is included in this workshop | |
| Audience: Non-MLS Staff | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Managing Generations in the 21st Century | |
| Program Date: 05/16/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Sherry Dardin, Business Coach | |
| Program Description: For the first time in history, there are four generations in the workplace at the same time. Each of these age groups has different expectations and different demands, and employers who cannot recognize these will lose their best employees and see their workplaces in turmoil. Managing Generations in the 21st Century will teach you how to "Gen-Blend" or move into another generation's comfort zone. Do you remember the golden rule, "Do unto others as you would have them do unto you?" The golden rule would be great if we were all the same generation. But because people are different they need to be treated differently. This is the basis for what we call Gen-Blending, operating in another generation's world. Treat them as they want to be treated. Gen-Blend out your comfort zone into theirs. By the end of this program, participants will be able to:
| |
| Meals: No meal is included in this workshop | |
| Audience: Any new supervisors or those that would like to sharpen their skills | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Via Adobe Connect Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Motivating Employees! What the World's Greatest Managers Do Differently | |
| Program Date: 06/06/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Robert Mallon is a nationally known professional speaker and consultant, based in Atlanta, GA. he has over 27 years of business experience and has a great passion for growing people and organizations while helping them to live up to their full potential. This has turned into his life mission. Organizational leaders look to Robert Mallon for facilitation, fact finding and problem solving. His genuine concern, coupled with his keen discernment, business and leadership experience, make him a wise, thought provoking and effective presenter and facilitator. | |
| Program Description: In this inforamtion packed webinar, you'll discover exactly what to do with the employees that you manage, and more importantly what not to do! You'll understand the six top elements of motivation and also discover what the top six performance de-motivators are and how to keep them away from your organization. You will also learn the 12 Questions that you as a leader must make sure are answered in order to attract, focus and keep the most talented employees available. Join us for this fast paced webinar that will help you understand that YOU and how you lead your people are the key to how motivated your team ends up being. This workshop is presented by the Peoples Connect Institute. Please be advised that NEO staff members will not be facilitiating this session. | |
| Meals: No meal is included in this workshop | |
| Audience: Management | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Via Adobe Connect Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Time Management: Yours and Theirs | |
| Program Date: 06/13/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Linda Bruno has been helping people grow, both professionally and personally, for over 10 years. She works with libraries, universities, Chambers of Commerce, corporations and other organizations to help them nurture their most valuable resource their employees. | |
| Program Description: As a new supervisor, the first thing you may have noticed is that it appears there is simply too much to do to ever get it all done! Never fear ~ there are tips and techniques that can help you manage the workload, manage your time, and help your employees manage their time, too. First on the list is delegation, which can be a lifesaver for the new supervisor. Do you have a system for delegating or do you just hand tasks to the first person walking by? When you learn to delegate effectively, you are better able to manage your time. The real benefit, though, is that you’ll not only be managing your own time, but you’ll be helping your employees manage theirs too. That helps create a motivating environment where employees are encouraged to learn and grow. In this workshop, we’ll also discover some of the obstacles that tend to keep us from managing our own time – and what we can do to overcome those obstacles. Are you a procrastinator? You’ll discover how to overcome that procrastination – and when you shouldn’t even try. Do pesky interruptions take up the bulk of your day? Are you a victim of “marathon meeting madness”? There is help for each of these time-robbers – and the benefits will compound when you help your employees in these areas, too. We’ll end this fast-paced session with several practical tips that will help keep you on target in managing your time and theirs. Don’t miss this opportunity to learn how to be a more effective supervisor! | |
| Meals: No meal is included in this workshop | |
| Audience: Any new supervisors or those that would like to sharpen their skills | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Via Adobe Connect Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| How to Shine at Meetings & In Front Of Groups | |
| Program Date: 07/11/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Sherry Dardinis founder and owner Hundredfold Return, Inc, a Dallas-based company. The company was founded in 2005 to offer a multitude of training and consulting services exclusively for the non-profit sector including strategic planning and professional development. The company also offers business coaching, consulting, and a full menu of interactive training. Sherry comes from a family of educators, so offering training was a natural transition from her corporate career to her training career in 1999 where she wrote 4 classes and taught them on line for Wilbur Wright City College in Chicago, Illinois. | |
| Program Description: What’s your meeting strategy? Don’t have one? You should! You REALLY should! In the working world, every meeting—big or small—offers a chance to put your best foot forward. Whether you are speaking to a small or large group, knowing how to handle yourself well in a meeting can distinguish you among your peers and help you to feel more confident in your own abilities. While it is normal to have fears about speaking, you can choose not to let your fears silence you. You goal: Make sure that you get the audience members’ attention so they will want to listen. This information packed session will explain:
p>This workshop is presented by the Peoples Connect Institute. Please be advised that NEO staff members will not be facilitating this session. | |
| Meals: No meal is included in this workshop | |
| Audience: Everyone | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Via Adobe Connect Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Effective Workplace Communication for New Supervisors | |
| Program Date: 07/19/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Andrew Sanderbeck has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the People~Connect Institute Webinars. | |
| Program Description: Experts suggest that we are communicating in one way or another more than 90% of time that we are awake! Communication can be positive or negative, verbal, non-verbal or in writing. Communicating effectively is a learned skill that requires practice, patience and a desire to be more effective every day. More importantly, your success as a supervisor will greatly depend on how effectively you are in communicating your message to others in your library. This webinar program for the New Supervisors Academy of NEO-RLS will focus on the do’s and don’ts of effectively communicating with others (including your boss)! Participants will learn and begin to master the do’s and don’ts of:
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| Meals: No meal is included in this workshop | |
| Audience: Any new supervisors or those that would like to sharpen their skills | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Via Adobe Connect Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Popular Materials Repair--From Your Desktop | |
| Program Date: 08/15/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Bobbie Patridge from the Toledo-Lucas County Public Library has taught popular library repair for over 20 years. She is currently the supervisor of the Conservation and Processing departments at TLCPL. Bobbie has been repairing books for over 30 years. | |
| Program Description: Do you know the basics of book repair, but are ready to learn some new techniques? Then this is the class for you! While applying the techniques you’ve learned in Basic Book Repair, this seminar will take your skills to the next level. Bobbie Patridge is the supervisor of the Processing and Conservation departments at the Toledo-Lucas Count Public Library, and has been repairing books for over 25 years. She will cover techniques such as rebuilding spines, replacing damaged pages, and reinforcing covers. Armed with your new skills, you’ll soon be able to evaluate and work with greater efficiency! The focus of this class is on the repair of popular materials. It is not intended for those interested in learning archival repair. Please bring a variation of three or four different types of books to work on. Discarded items are ideal. In this session, you will learn to:
The workshop fee includes a repair kit. | |
| Meals: No meal is included in this workshop | |
| Audience: Anyone repairing books | |
| Contact Hours: 3.0 | |
| Member Cost: $ 20.00 | |
| Non-Member Cost:$ 40.00 | |
| Location: Via Adobe Connect Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| HR Stuff that Every Supervisor Should Know | |
| Program Date: 08/16/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Robin Wood, President of Robinwood Consulting, LLC works with public libraries and small business to help them meet their challenges and attain success. With nearly 20 years of human resource management experience and 10 years of public library administration experience, including 3 years as a Public Library Director, Robin truly understands the challenges facing public libraries. | |
| Program Description: In order to successfully lead others, supervisors need to feel empowered, knowledgeable, capable of exciting their team members and inspiring them to do their best work every day. Join Robin S. Wood, PHR of Robinwood Consulting, LLC, as she walks you through the basics of Human Resource Management. Robin will identify the most important core principals and concepts you will need to know to successfully lead your team and keep you out of trouble. | |
| Meals: No meal is included in this workshop | |
| Audience: Any new supervisors or those that would like to sharpen their skills | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Via Adobe Connect Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| iPads for Reference, Programs, and More | |
| Program Date: 08/28/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Linda W. Braun is an educational technology consultant for LEO: Librarians & Educators Online where she provides project management, training, and consulting services to public libraries and schools on a variety of topics. Linda has a Masters of Science Degree in Library and Information Science from Simmons College and a Masters of Education with a specialization in Technology in Education from Lesley University. She currently teaches for Simmons College Graduate School of Library and Information Science. Formerly she taught for Lesley University, Graduate School of Education. | |
| Program Description: There are a lot of possibilities for adult library programs and services that incorporate iPads and other tablets. Staff might roam the floor providing reference and readers' advisory services with an iPad in hand. Parents might learn how to support their children's literacy skills and homework needs using the tablet. Book discussion groups might take place inside the book with iPadds. All of these and more is possible when you integrate iPads into library services. Learn more in this webinar. | |
| Meals: No meal is included in this workshop | |
| Audience: Adult Services | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Via Adobe Connect Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| What is your BODY Saying: Interpreting Body Language of Patrons and Staff | |
| Program Date: 09/20/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Holly Klingler has a certification in nonverbal analysis, with an emphasis on body language. She frequently trains nursing, criminal justice and HR students on the importance of understanding nonverbal cues in the workforce and in their personal lives. She is currently an instructor at Bryant & Stratton College, teaching logic and critical thinking courses. In addition, Holly has worked in libraries for 10 years. | |
| Program Description: Did you know that anywhere from 60-80% of our communication comes from nonverbal communication cues like body language? Yet, we know so little about why we do what we do and how to accurately interpret it. What is our body saying when we make certain movements and gestures? Are we displaying the messages we wish to, or actually conveying something completely different? And how do we decipher correctly the movements and behaviors of others? Join us and learn to decipher this complex yet familiar language. Come and discover how to be a better observer of others, and yourself. Upon completion of this webinar you will learn:
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| Meals: No meal is included in this workshop | |
| Audience: All | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Via Adobe Connect Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| The Trustee Training Series: Long-Range Planning Part 1 | |
| Program Date: 09/27/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Andrew Sanderbeck has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the People~Connect Institute Webinars. | |
| Program Description: Long-range plans provide libraries with direction and a vision for the future. A well-written plan ensures that programming and services meet the current and future needs of the community in order to secure funding and justify the need for additional library resources. This professional, current and interactive webinar for trustees focuses on the foundational steps to creating a Long-Range Plan including the library’s mission, vision, goals, and activities. We’ll also examine the question of “who” should assist the board and trustees in the planning process. This workshop is presented by the Peoples Connect Institute. Please be advised that NEO staff members will not be facilitating this session. | |
| Meals: No meal is included in this workshop | |
| Audience: Trustees of libraries and directors | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| From Pinterest to Twitter Technology in Adult Services | |
| Program Date: 10/02/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Linda W. Braun is an educational technology consultant for LEO: Librarians & Educators Online where she provides project management, training, and consulting services to public libraries and schools on a variety of topics. Linda has a Masters of Science Degree in Library and Information Science from Simmons College and a Masters of Education with a specialization in Technology in Education from Lesley University. She currently teaches for Simmons College Graduate School of Library and Information Science. Formerly she taught for Lesley University, Graduate School of Education. | |
| Program Description: Do you collaborate on building booklists with your customers using Pinterest? Have you ever had a book discussion group on Twitter? Or, maybe you are ready to start answering reference questions using Facebook. There are a lot of ways to integrate technology tools into the programs and services your library offers. In this workshop you'll learn about some of the most popular tools and how they can help you connect with the adults in your community every day. | |
| Meals: No meal is included in this workshop | |
| Audience: Adult Services | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Via Adobe Connect Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Ohio Web Library Resources: An Overview | |
| Program Date: 10/23/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Tony Bandy, A professional librarian with 10 plus years of experience, Tony currently consults with libraries, helping them achieve their organizational goals through training and leading-edge information technology. Besides computers, he is a published freelance author for several magazines and does all types of business and professional writing. | |
| Program Description: With the Ohio Web Library, there are many resources for your patrons to use. Does your library know about all of them? In this overview class, we'll take a look at the popular and not so popular resources and help get both you and your staff quickly up to speed! | |
| Meals: No meal is included in this workshop | |
| Audience: For new staff and those that need a refresher | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Via Adobe Connect Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| The Trustee Training Series: Setting Policy | |
| Program Date: 10/25/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Andrew Sanderbeck has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the People~Connect Institute Webinars. | |
| Program Description: Providing a positive experience for library patrons and employees is critical to the success of any library organization. Setting policies is one of the methods of ensuring that it happens. Assisting the library in making policies and policy decisions is an important role for trustees and boards. The harder question for trustees is “What policies should we create and how should we do it?” This professional, current and interactive webinar helps trustees with three important questions about creating policy:
This workshop is presented by the Peoples Connect Institute. Please be advised that NEO staff members will not be facilitating this session. | |
| Meals: No meal is included in this workshop | |
| Audience: Trustees of libraries and directors | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Enhance the Customer Experience Series: Handling Angry Customers with Tact and Skill | |
| Program Date: 11/02/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Andrew Sanderbeck has been developing and conducting training seminars for libraries and library organizations for more than ten years. He has presented Web-based, On-line, and Face-to-Face sessions on Management and Leadership, Customer Service and Communication Skills in the U.S. and numerous countries around the world. He is the founder of the People~Connect Institute Webinars. | |
| Program Description: What do you do when a customer or employee gets in your face or in your space? How do you react&or do run and hide from it? What is the secret to handling situations with difficult angry customers while maintaining your composure and professionalism? How can we de-emotionalize ourselves to the situations so that we don't get caught up in them? The Handling Angry Customers with Tact and Skill webinar explores our dealings with other people by defining the source of their anger and difficult behavior, (hint: it's not usually the person, it's their behavior) and gives you a step by step approach to help you effectively diffuse and resolve these situations. | |
| Meals: No meal is included in this workshop | |
| Audience: All Public Service Staff | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Children's Network--Focused on Libraries Serving Youth with Special Needs | |
| Program Date: 12/01/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speakers:
Melanie Lyttle, Children's Network Leader Cindy Tripoulas, Brunswick Branch, Medina County District Library | |
| Program Description: This quarter's program is about how libraries are serving young patrons with special needs. Hear how one library has "Autism Family Night" and also offers "Sensory Storytime." And of course, if you have questions or ideas you want to ask your children's librarian colleagues, this is the place to do that. | |
| Meals: No meal is included in this workshop | |
| Audience: All children's staff | |
| Contact Hours: 1.0 | |
| Member Cost: $ 0.00 | |
| Non-Member Cost:$ 5.00 | |
| Location: Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Mastering Uncomfortable Conversations with Employees, Co-Workers, and Bosses | |
| Program Date: 12/03/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Pat Wagner, has been working as a trainer and consultant for libraries since 1978. She is known for her good humored and effective programs. Pat has studied many models and techniques for managing conflicts; she enjoys sharing the best with her audiences. | |
| Program Description: Regardless of your position and rank in your library, part of your job is to manage your relationships. You might not have a say over the color lipstick someone wears or their spouting their opinions about baseball relentlessly. However, you are expected to speak up appropriately when rules are broken, productivity drops, or when you disagree with policies. Learn ways to deal with recalcitrant employees, manipulative co-workers, and bullying bosses. If you knew what to say and do, and how to say and do it, you would be more likely to take effective action. Learn how the experts deal with the every day chaos of a library and what works, most of the time, with most people, in most situations. | |
| Meals: No meal is included in this workshop | |
| Audience: All Staff | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Via Adobe Connect Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Representing Your Library on the Frontline | |
| Program Date: 12/05/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Pam Hickson-Stevenson, Deputy Director, Akron-Summit County Public Library | |
| Program Description: Now, more than ever, all library employees working at all job levels must understand their essential role as spokespersons on behalf of their libraries. They must be able to deliver powerful messages that stress the value of libraries in order to gain community understanding and support. Through this webinar fashioned after the American Library Association Frontline Advocacy Initiative, you will learn techniques and gain tools needed to feel comfortable in your role on the frontline and to motivate library customers to support the library's initiatives and interests. | |
| Meals: No meal is included in this workshop | |
| Audience: All frontline/public service | |
| Contact Hours: 1.5 | |
| Member Cost: $ 15.00 | |
| Non-Member Cost:$ 30.00 | |
| Location: Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| 50+ and Lovin It Series: Adult Programming on a Shoestring | |
| Program Date: 12/08/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Jennifer Baker, director of the St. Helena Public Library in California | |
| Program Description: Jennifer Baker, director of the St. Helena Public Library in California will share how her library went from offering no adult programs to adult programs up to five times a week, with little budget, no dedicated space, no volunteer coordinator, and no new staff. Included will be why the library made adult programming a priority and how it changed the landscape and vision of library services in the community. The program will cover challenges encountered, including getting stakeholder buy-in, creating new program formats, & learning the art of promotion. Get ideas, hear real-life accounts, and ask questions about how to start from scratch, revamp, or tweak your adult programs. | |
| Meals: No meal is included in this workshop | |
| Audience: Adult Services | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Via Adobe Connect Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| E-Government Series: Hey Librarian How do I ...FIND Job & Family Services Help | |
| Program Date: 12/14/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Diane Kovacs, is President of Kovacs Consulting - Internet & Web Training. She has more than 15 years of experience as a Web Teacher and Consultant. Diane has been designing and teaching Web-based MLA Approved CE Courses since 2001. She also designs and teaches Web-based courses for UIUC GSLIS LEEP, the ACRL, and other organizations. | |
| Program Description: In this economy, more and more of your customers are looking for good jobs, better training, temporary public assistance (Food stamps, Medicaid etc.), and many combinations of these critical information needs. In this very practical hour we will look at how the Ohio Department of Jobs and Family Services - http://jfs.ohio.gov/ - site provides the first steps for jobs training, jobs searching, and access to Food stamps, Medicaid, WIC, and other public assistance. | |
| Meals: No meal is included in this workshop | |
| Audience: Adult Services/Reference Staff | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| E-Government Series: Hey Librarian How do I ...FIND Social Security, Medicare and Related Services | |
| Program Date: 12/16/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Diane Kovacs, is President of Kovacs Consulting - Internet & Web Training. She has more than 15 years of experience as a Web Teacher and Consultant. Diane has been designing and teaching Web-based MLA Approved CE Courses since 2001. She also designs and teaches Web-based courses for UIUC GSLIS LEEP, the ACRL, and other organizations. | |
| Program Description: Help your customers discover answers to question like: How much social security they've contributed over the years? When they’ll be eligible for social security retirement? What it takes to qualify for social security disability? What does Medicare really mean and who qualifies? How do you know what is covered by Medicare? Find answers you can share with your customers in this very practical hour. | |
| Meals: No meal is included in this workshop | |
| Audience: Adult Services/Reference Staff | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Childrens Literature for the Rest of Us Series: Books for Babies, Toddlers, Preschoolers | |
| Program Date: 12/20/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Sue McCleaf Nespeca | |
| Program Description: This workshop is NOT intended for youth services librarians; rather public service librarians who must “work the floor” and are asked to make book recommendations for youth readers when children’s services librarians might not be available to help. Examples: “What are some funny books for my third grader to read?”; “Do you have books for babies?”; “What are some books that my son (reluctant reader) might enjoy?”; “My child read all the Captain Underpants books. What else do you recommend?” . Though the focus is to public service/adult librarians, those who are less experienced and work in a children’s area of a library might find this useful.
| |
| Meals: No meal is included in this workshop | |
| Audience: public service/adult librarians, those who are less experienced and work in a children’s area of a library might find this useful. | |
| Contact Hours: 1.5 | |
| Member Cost: $ 15.00 | |
| Non-Member Cost:$ 30.00 | |
| Location: Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Childrens Literature for the Rest of Us Series: Books for Grades Three to Six; Folktales; Series Books | |
| Program Date: 12/21/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Sue McCleaf Nespeca | |
| Program Description: This workshop is NOT intended for youth services librarians; rather public service librarians who must “work the floor” and are asked to make book recommendations for youth readers when children’s services librarians might not be available to help. Examples: “What are some funny books for my third grader to read?”; “Do you have books for babies?”; “What are some books that my son (reluctant reader) might enjoy?”; “My child read all the Captain Underpants books. What else do you recommend?” Though the focus is to public service/adult librarians, those who are less experienced and work in a children’s area of a library might find this useful.
| |
| Meals: No meal is included in this workshop | |
| Audience: public service/adult librarians, those who are less experienced and work in a children’s area of a library might find this useful. | |
| Contact Hours: 1.5 | |
| Member Cost: $ 15.00 | |
| Non-Member Cost:$ 30.00 | |
| Location: Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| 50+ and Lovin It! Series: Transforming Life After 50: Public Libraries and Baby Boomers | |
| Program Date: 12/22/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Stephen Ristau has dedicated his work to personal and social renewal during 35 years as an executive, senior manager, consultant, trainer, and clinician in the service sector. He has worked in nonprofit, government and corporate environments. His current work, PurposeWork, has focused on expanding the connections between midlife adults ages 50+ and nonprofits. He sees great opportunities for nonprofits to engage the talents and passion of experienced professionals to serve and work in their communities, and find greater meaning and purpose in their lives. With the California State Library, Stephen has co-designed and co-led the Transforming Life After 50, IMLS Western Regional Fellowship, and Get Involved: Powered By Your Library initiatives. | |
| Program Description: Explore national trends in aging and longevity and what this means for the Baby Boomer generation and public libraries. Hear how libraries are transforming the way they serve and engage this growing population of midlife adults ages 50+. Get introduced to the innovative curriculum designed for the IMLS Regional TLA50 Fellowship and the community of library practice that has emerged. The results are changing not only libraries but also how their communities embrace them! Learning Objectives:
| |
| Meals: No meal is included in this workshop | |
| Audience: Adult Services | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| 50+ and Lovin It Series: Attracting Baby Boomers to Volunteer Service | |
| Program Date: 12/25/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Carla Lehn, Library Development Services , California State Library | |
| Program Description: Get Involved: Powered By Your Library is a California statewide initiative designed to expand the visibility and contributions of skilled volunteers through public libraries. With hundreds of thousands of Americans, especially baby boomers, seeking new ways to use their skills and experience to make a difference in their communities, public libraries are positioned to engage this talent to extend their capacity in the community and to develop advocates and supporters of their services. New approaches will be needed to engage boomers in ways that tap into their passion and desire for purposeful work. So how do libraries prepare themselves to re-engineer volunteerism to align with the desire and potential of boomers? Join Carla Lehn from the California State Library to learn about the Baby Boomers and how their passions, talents, and interests differ from current "senior" volunteers, as well as how to create meaningful volunteer jobs that will attract a broad range of community volunteers, especially Baby Boomers, and how to successfully engage them. | |
| Meals: No meal is included in this workshop | |
| Audience: Adult Services | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Via Adobe Connect Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Merit Based Pay Series Merit Based Pay: What is it? | |
| Program Date: 12/25/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Robin Wood, Director of Amherst Public Library is an experienced human resource professional with over 20 years of experience. She earned an MLIS from Kent State University, an MBA from Tiffin University and a certificate in Human Resource Management from Baldwin-Wallace College. Robin is certified by the Human Resource Certification Institute as a Professional in Human Resources (PHR). In addition to practical experience, Robin is an experienced adjunct instructor and has taught university level courses in Employment Law, Human Resource Foundations, Advanced Human Resource Management, Human Capital Development, Organizational Development, Change Management, Leadership and Teamwork. | |
| Program Description: Here's a topic on the minds of all libraries. To provide a foundation for the Merit Based Pay Series, Robin will use her 20 years of human resource management experience to provide an overview of the role of compensation in an organization, review different types of compensation programs and provide an in-depth review of a typical merit based pay system. | |
| Meals: No meal is included in this workshop | |
| Audience: Those that are interested in Merit Based Pay | |
| Contact Hours: 1.3 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Merit Based Pay Series Developing a Merit Based Pay System | |
| Program Date: 12/27/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Robin Wood, Director of Amherst Public Library is an experienced human resource professional with over 20 years of experience. She earned an MLIS from Kent State University, an MBA from Tiffin University and a certificate in Human Resource Management from Baldwin-Wallace College. Robin is certified by the Human Resource Certification Institute as a Professional in Human Resources (PHR). In addition to practical experience, Robin is an experienced adjunct instructor and has taught university level courses in Employment Law, Human Resource Foundations, Advanced Human Resource Management, Human Capital Development, Organizational Development, Change Management, Leadership and Teamwork. | |
| Program Description: Here's a topic on the minds of all libraries. In part two of the Merit Based Pay Series, Robin will share with you how she is guiding a team of staff members at the Amherst Public Library to develop their own merit based pay system. Even if you are not quite ready to start the process or are not sure you will be able to use a team approach, this webinar will provide you with a roadmap to use when you are ready to set up your own merit based pay system. | |
| Meals: No meal is included in this workshop | |
| Audience: Those that are interested in Merit Based Pay | |
| Contact Hours: 1.3 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Merit Based Pay Series Effective Evaluations: The Foundation of a Merit Based System | |
| Program Date: 12/28/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Cathy Hakala Ausperk, Executive Director of NEO-RLS | |
| Program Description: Here's a topic on the minds of all libraries. Details to follow... Below is the list of the entire series: September 21, 2011 Merit Based Pay: What is it? | |
| Meals: No meal is included in this workshop | |
| Audience: Those that are interested in Merit Based Pay | |
| Contact Hours: 1.3 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Merit Based Pay Series How Do I Pay For It? Funding a Merit Based Pay System | |
| Program Date: 12/30/2014 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Robin Wood, President of Robinwood Consulting, LLC works with public libraries and small business to help them meet their challenges and attain success. With nearly 20 years of human resource management experience and 10 years of public library administration experience, including 3 years as a Public Library Director, Robin truly understands the challenges facing public libraries. Robin earned an MLIS from Kent State University, an MBA from Tiffin University, a BA in Human Services, and a certificate in Human Resource Management from Baldwin-Wallace College. Robin is certified by the Human Resource Certification Institute as a Professional in Human Resources (PHR). In addition to her "hands on" experience, Robin is also an experienced adjunct instructor and teaches university level courses in Employment Law, Human Resource Management, Human Capital and Organizational Development, Change Management and Leadership and Teamwork. Robin is a skilled and entertaining speaker/presenter who presents webinars and programs at national, state and local conferences. | |
| Program Description: Here's a topic on the minds of all libraries. Now that you know what merit based pay is and you are on the way to setting up a merit based pay system for your library, how will you fund it? If you are already giving staff pay increases of any kind (or at least hope to start doing so again soon), then you already have the ability to fund a merit based pay system. In this third installment of the Merit Based Pay Series, Robin will walk you through the steps necessary to set up your funding budget. | |
| Meals: No meal is included in this workshop | |
| Audience: Those that are interested in Merit Based Pay | |
| Contact Hours: 1.3 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| If You Want Something Done Right: Prioritize and Delegate Part 2 | |
| Program Date: 01/09/2015 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Sherry Dardinis founder and owner Hundredfold Return, Inc, a Dallas-based company. The company was founded in 2005 to offer a multitude of training and consulting services exclusively for the non-profit sector including strategic planning and professional development. The company also offers business coaching, consulting, and a full menu of interactive training. Sherry comes from a family of educators, so offering training was a natural transition from her corporate career to her training career in 1999 where she wrote 4 classes and taught them on line for Wilbur Wright City College in Chicago, Illinois. | |
| Program Description: Believe it or not, you don’t have to do everything. It really is possible to have multiple work priorities and deadlines without letting them run your whole life. Here are few questions to ask your self:
* Are you finding yourself doing things over that you gave someone else to do? In Part 2 of this interactive and fun webinar series you’ll learn skills that will help you effectively prioritize and identify “procrasti-killers” that can save hours each day. Participants will learn and begin to master:
| |
| Meals: No meal is included in this workshop | |
| Audience: Managers | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Via Adobe Connect Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Getting Organized YOUR Way! Series: Part I of III Understanding Your Organizing Personality | |
| Program Date: 01/10/2015 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Linda Bruno has been helping people grow, both professionally and personally, for over 10 years. She works with libraries, universities, Chambers of Commerce, corporations and other organizations to help them nurture their most valuable resource their employees. | |
| Program Description: Chances are you have read articles or books on becoming more organized in 32 seconds or less , or something that unreasonable. Maybe you’ve even tried some of those techniques – but they not only left you unorganized, but also feeling like you had failed. Here’s a secret you really need to know - there really are no “one-size-fits-all” rules for becoming organized – isn’t that a relief?? In “Understanding Your Organizing Personality,” Part 1 of this information-packed webinar series, you’ll learn about what you can do to be more organized, not what “they” say you should do! We’ll begin by finding out who you are “organizing-wise.” Your “organizing personality” determines to what degree you will be successful in using certain tips and techniques you may have heard about becoming organized. It also helps you decide which tools – and rules – you should use to stay organized. Do you like everything out in the open? You can still be organized! Do you like to have a place for everything and everything in its place - but sometimes lose track of things? There are ways to help – and this session will give you the knowledge you need to get on the right track. | |
| Meals: No meal is included in this workshop | |
| Audience: All | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Via Adobe Connect Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| The Impact of Words: Words to Use vs. Words to Lose--A.M. | |
| Program Date: 01/17/2015 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Steve Wishnack is the founder of Think & Do an organization dedicated to helping organizations cultivate customer relationships. Steve holds both BA and MS degrees in Education from Brooklyn College. Education and training have been at the heart of Steve’s professional career. Today, his energies are devoted to delivering Think & Do Customer Service Workshops, and Webinars, which help improve employee effectiveness with customers. These interactive programs have been delivered to clients nationwide, in both public service and private industry. In addition Steve is developing new online customer service training programs. | |
| Program Description: The words we use impact the quality of service delivered by library staff. Some words (words to use) satisfy customer needs and wants, connecting us to customers in meaningful ways. Others (words to lose) are negative, destructive, and disconnect us from customers. This webinar reveals the importance words have on our interactions with both internal and external library customers. The session is library focused and offers specific examples of how ‘words to use’ can help library staff members be more effective in dealing with real-life everyday customer situations. | |
| Meals: No meal is included in this workshop | |
| Audience: All Staff | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Via Adobe Connect Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| Intellectual Freedom . . . The Good, The Bad, and the Ugly | |
| Program Date: 04/10/2015 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Amy Switzer, Deputy Director, Shaker Heights Public Library | |
| Program Description: Why is "equal access" a cornerstone of public library service? How can you reconcile conflicts between library policies and procedures and personal beliefs? What training should all library employees have in the area of intellectual freedom? This short interactive session will provide an overview of intellectual freedom, the many issues it presents for library staff, and how you can prepare for materials challenges. Bring your questions and IF stories to share! | |
| Meals: No meal is included in this workshop | |
| Audience: Non-MLS Staff | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |
| If You Want Something Done Right: Prioritize and Delegate Part 1 | |
| Program Date: 12/05/2015 | |
| Program Time:Please ignore the date above this is an archive available anytime | |
|
Speaker:
Sherry Dardinis founder and owner Hundredfold Return, Inc, a Dallas-based company. The company was founded in 2005 to offer a multitude of training and consulting services exclusively for the non-profit sector including strategic planning and professional development. The company also offers business coaching, consulting, and a full menu of interactive training. Sherry comes from a family of educators, so offering training was a natural transition from her corporate career to her training career in 1999 where she wrote 4 classes and taught them on line for Wilbur Wright City College in Chicago, Illinois. | |
| Program Description: Believe it or not, you don’t have to do everything. It really is possible to have multiple work priorities and deadlines without letting them run your whole life. Here are few questions to ask your self:
Participants will learn and begin to master:
| |
| Meals: No meal is included in this workshop | |
| Audience: Managers | |
| Contact Hours: 1.0 | |
| Member Cost: $ 10.00 | |
| Non-Member Cost:$ 20.00 | |
| Location: Via Adobe Connect Archive , | |
| To Sign up for this workshop please go to http://www.neo-rls.org/ and choose workshops form the Information Menu. | |