Continuing Education

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Continuing Education

Northeast Ohio Regional Library System is one of the leading library continuing education providers in the State of Ohio thanks to our Senior Continuing Education Specialist, Melissa Lattanzi. Melissa is responsible for coordinating the various types of continuing education activities that NEO-RLS provides such as workshops, small-group training, technology training including video conference, and learning groups. Our programs include a variety of topics, spanning from general library services, management and leadership, to high-end technology multiple-day courses.You can reach Melissa Lattanzi at 330-847-7744 ext. 12 or via email at lattanzm@neo-rls.org

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Course/Event Name	Location	Date
Summer Library Symposium	Kent	08/10/2010
Oh No! It's Wage and Hour! Understanding The Fair Labor Standards Act - Hot Event	Online Training	08/12/2010
Why Customer Service Stinks: Tips, Tricks and Traps for Creating Awesome Customer Experiences - Hot Event	Rocky River	08/17/2010
Why Customer Service Stinks: Tips, Tricks and Traps for Creating Awesome Customer Experiences - Hot Event	Rocky River	08/17/2010
All Information, All the Time: Integrating Google services into your library.	Online Training	08/18/2010
Reducing the Levels of Stress in Your Library--A.M. - Hot Event - Newly Added	Online Training	08/24/2010
Reducing the Levels of Stress in Your Library--P.M. - Hot Event - Newly Added	Online Training	08/24/2010
NEO Tech News	Online Training	08/25/2010
PC Troubleshooting: Session I of IV	Online Training	08/26/2010
PC Troubleshooting: Session I of IV	Online Training	08/27/2010
Solving The Personality Puzzle: Personalities at Work--A.M.	Online Training	09/01/2010
Solving The Personality Puzzle: Personalities at Work--P.M.	Online Training	09/01/2010
CHECK ME OUT! Conducting Legal & Effective Background Checks	Online Training	09/09/2010
Technology for Management	Online Training	09/10/2010
Session I: Speaking Skills: Step Up to a WOW Presentation	Online Training	09/14/2010
When I Wake Up if I Find you Sleeping, You're Fired: Taking That First Step to Manager	Online Training	09/15/2010
Listeners' Advisory: Introducing New Music to Patrons - Newly Added	Online Training	09/16/2010
Fall Membership Meeting - Newly Added	Twinsburg	09/21/2010
Digital Reference: Using Google tools in your everyday reference work.	Online Training	09/22/2010
PC Troubleshooting: Session II of IV	Online Training	09/23/2010
PC Troubleshooting: Session II of IV	Online Training	09/24/2010
Session II: Speaking Skills Practice Session	Online Training	09/28/2010
NEO Tech News	Online Training	09/29/2010
Using Performance Metrics for Greater Success - Hot Event	Cleveland Heights	09/30/2010
Using Performance Metrics for Greater Success - Hot Event	Madison	09/30/2010
Using Performance Metrics for Greater Success	Mansfield	09/30/2010
Using Performance Metrics for Greater Success - Hot Event	North Ridgeville	09/30/2010
Using Performance Metrics for Greater Success - Hot Event	Warren	09/30/2010
Using Performance Metrics for Greater Success - Hot Event	Wooster	09/30/2010
16th Annual Early Childhood Literature Conference	Boardman	10/02/2010
Solving The Personality Puzzle: Who's Who in This Puzzle?--A.M.	Online Training	10/06/2010
Solving The Personality Puzzle: Who's Who in This Puzzle?--P.M.	Online Training	10/06/2010
Back to the Book XI - Hot Event	Twinsburg	10/07/2010
Technology on a Shoestring	Online Training	10/08/2010
New Book Look	Warren	10/14/2010
PICK ME & PICK ME & PICK ME! Designing & Conducting An Effective Interview	Online Training	10/14/2010
New Book Look	Warren	10/15/2010
New Book Look	Cleveland Heights	10/18/2010
Missions, Visions, Goals OH MY: Making Sense of My New Position with all the Buzzwords and Challenges	Online Training	10/20/2010
PC Troubleshooting: Session III of IV	Online Training	10/21/2010
PC Troubleshooting: Session III of IV	Online Training	10/22/2010
Violent Intruder Response Strategies - Hot Event	Akron	10/26/2010
Violent Intruder Response Strategies - Hot Event	Warren	10/27/2010
Violent Intruder Response Strategies - Hot Event	Cleveland	10/28/2010
NEO Tech News	Online Training	10/29/2010
New Book Look	Wooster	11/02/2010
Do This, Don't Do That, for Crying Out Loud Just Do Something: How to Motivate Employees Without Having to Become a Psychologist	Online Training	11/17/2010
PC Troubleshooting: Session IV	Online Training	11/18/2010
Solving The Personality Puzzle: How in the World Can I Communicate With Them?--A.M.	Online Training	11/18/2010
Solving The Personality Puzzle: How in the World Can I Communicate With Them?--P.M.	Online Training	11/18/2010
PC Troubleshooting: Session IV	Online Training	11/19/2010
NEO Tech News	Online Training	11/24/2010
NEO Tech News	Online Training	12/15/2010

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